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Prometric Ireland Limited
Phoenix, AZ | Full Time
$38k-48k (estimate)
Just Posted
Mardian Equipment
Phoenix, AZ | Full Time
$38k-48k (estimate)
1 Month Ago
M Holdings
Phoenix, AZ | Full Time
$38k-48k (estimate)
1 Month Ago
Hydrotek Hydroponics
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$52k-64k (estimate)
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Service Administrator
M Holdings Phoenix, AZ
$38k-48k (estimate)
Full Time | Public Administration 1 Month Ago
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M Holdings is Hiring a Service Administrator Near Phoenix, AZ

Job description
Mardian Equipment is an established multi-state Equipment Dealer offering over 25 years of quality service in Equipment Sales; providing one stop shopping opportunities in Equipment Rentals; Parts & Rigging Sales; and Service that exceeds our competitors by providing Factory Trained Mechanics. Mardian is an Equipment Dealer for Link-Belt, Elliott, Fassi, Shuttlelift, National, Magni and Schwing.
Summary
  • Mardian Equipment is seeking an administrative oriented team member to join the branch as a central processor for our Phoenix, AZ location.
  • Monday–Friday, 40 hours per week occasional overtime and schedule flexibility required. Staggered hours within a fixed Monday-Friday Schedule accommodations and hours worked can vary by day.
Responsibilities:
  • Daily matching of orders with completed work tickets.
  • Oversee all service requests, ensuring there is an estimate of labor to complete each request.
  • Ensure that work orders for service requests are opened in a timely manner and all labor and expenses are properly tracked and reviewed prior to completion of order.
  • Oversee productivity and timesheets to ensure repairs are completed according to agree upon schedules and labor estimates.
  • Oversee daily service scheduling, and order requests
  • Enter timecards daily in the system.
  • Prepare and research credit memos for approval by manager.
  • Document and ensure that all preventative maintenance is performed.
  • Document, record and maintain records (i.e. DOT, OSHA, preventative maintenance) in a timely manner.
  • Ensure that work orders are open for repairs and that labor and expenses are tracked on the work orders.
  • Provide customer estimates with input from the Foreman.
  • Estimate and review customer invoicing.
  • Other duties as assigned.
Qualifications
  • Prior automotive or equipment dealership experience is desired.
  • Customer service experience.
  • Ability to work within a proactive team environment.
  • Knowledge or experience in the automotive, truck, material handling equipment and commercial construction equipment field preferred.
  • Effective communications skills and the ability to understand and effectively carry outwritten and oral instructions.
  • Strong understanding of building professional relationships to ensure strong communication lines are open and frequently utilized.
  • MS Excel is used daily, strong skills required.
  • Organization, communication, follow-through, and execution skills.
  • High level of accountability, discipline, and attention to detail.
  • Ability to follow company policies and procedures.
  • Reports to
  • Director of Parts & Service
  • Benefits & Perks
  • Service Administrator Marco
  • Relaxed dress code
  • Medical, Dental and Vision Insurance
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401(k) Plans – 30 days from hire
  • Mutual of Omaha Supplemental Insurance (including STD & LTD)
  • 8 Paid Holidays
  • 10 Paid Vacation Days – accrual based
  • 2 Personal Days per year – accrual based
Physical Demands
  • The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit and stoop, kneel, or crouch. The employee will be required to stand and walk. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work conditions are normal for an office environment, with minimal exposure to excessive noise or adverse environmental issues.
**Mardian Equipment is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
Education:
• High school or equivalent (Preferred)
Experience:
• Customer Service: 5 years (Preferred)
• Microsoft Excel: 4 years (Preferred)
• Automotive: 2 years (Required)
Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$38k-48k (estimate)

POST DATE

03/19/2024

EXPIRATION DATE

05/20/2024

HEADQUARTERS

SUTTON COLDFIELD, ENGLAND

SIZE

25 - 50

FOUNDED

2002

CEO

PETER LESLIE JEFFREYS

REVENUE

$5M - $10M

INDUSTRY

Public Administration

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The job skills required for Service Administrator include Customer Service, Scheduling, Life Insurance, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Administrator positions, which can be used as a reference in future career path planning. As a Service Administrator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Administrator. You can explore the career advancement for a Service Administrator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Administrator jobs

Many customer service administrator roles are entry level and do not require any specific qualifications.

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The responsibilities of a service administrator reach beyond the walls of the facility, too.

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Step 3: View the best colleges and universities for Service Administrator.

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