Overview:
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a full-time position located in 207 W Taft Vineland rd Orlando, FL 32824.

Duties:
- Greet customers and assist them with their service needs
- Listen to customers' concerns and accurately document their vehicle issues
- Provide accurate estimates for automotive repairs and services
- Schedule appointments and manage the service department's calendar
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles and any additional repairs needed
- Process payment transactions and maintain accurate records
- Maintain a clean and organized work environment

Experience:
- Previous experience in auto service management or as a Service Writer is preferred
- Knowledge of automotive repair procedures and terminology
- Familiarity with auto estimating and aligning software is a plus
- Strong customer service skills with the ability to effectively communicate technical information to non-technical customers
- Sales experience is beneficial for upselling additional services
- Experience in tire service, air brake, auto body repair, or oil change is a plus

We offer competitive pay based on experience and qualifications. Additionally, we provide opportunities for career growth and development within our organization.

If you are a motivated individual with a passion for the automotive industry and excellent customer service skills, we encourage you to apply for this position. Please submit your resume highlighting your relevant experience.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health savings account
• Paid time off
• Retirement plan

Day range:

• Rotating weekends

Shift:

• 8 hour shift

Work Location: In person