DUTIES AND RESPONSIBILITIES:

1. Responsible to verify insurance prior to appointment.
2. Check in patients scheduled for vision appointments. Collect patient information such as address, additional phone numbers, insurance information and referral if necessary or verify that no information has changed for returning patients. Collect insurance copayment or payment for visit.
3. Check out patients at the end of their visit, which includes scheduling any further appointments that may be necessary or setting a recall reminder for the future.
4. Ensure that for each upcoming appointment a reminder call has been placed to the patient two days prior to the appointment.
5. Answer phones in a pleasant and friendly manner and schedule appointments.
6. At the end of each week, call all patients who missed or cancelled appointments to reschedule.
7. Make sure the waiting area is kept in a clean and orderly fashion.
8. Report any problems or questions to the Vision Coordinator.

EDUCATION AND EXPERIENCE:

1. High School graduate

2. Basic Computer knowledge

3. Current clerical skills.