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PAY-AND-SAVE, INC.
JOB DESCRIPTION
JOB TITLE: Customer Service Clerk
DEPARTMENT: Grocery
CATEGORY: All Locations
II. OVERVIEW:
This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Customer Service Clerk. The incumbent may be assigned other duties and responsibilities.
III. JOB SUMMARY:
Responsible for achieving and maintaining extraordinary customer service. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.
IV. JOB RELATIONSHIPS:
Store Manager / Assistant Manager
None
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.
V. JOB DUTIES:
VI. MINIMUM REQUIREMENTS:
Training and Experience:
Knowledge, Abilities and Skills:
Licenses, Registration and Certification:
VII. WORKING CONDITIONS:
VIII. PHYSICAL REQUIREMENTS:
Full Time
$29k-37k (estimate)
04/21/2023
06/05/2024
The job skills required for Customer Service Clerk include Customer Service, Problem Solving, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
03/23/2022: Albany, GA
Oversee and supervise that products and services are delivered on time to customers.
03/24/2022: Saginaw, MI
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/31/2022: Winston Salem, NC
Recommend changes that could provide a better experience to customers.
02/14/2022: Miami, FL
Listen attentively to caller needs to ensure a positive customer experience.
03/16/2022: Hopkinsville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
03/10/2022: Saint Cloud, MN
Must have the ability to use positive language.
01/28/2022: Hopkinsville, KY
You must able to understand the customer’s expectations.
03/09/2022: Temple, TX
Gain some customer service experience to enhance your chances when applying in the future.
02/09/2022: Galveston, TX
A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
03/21/2022: Omaha, NE
Step 3: View the best colleges and universities for Customer Service Clerk.