Job Overview

The Supervisor of Digital Solutions leads a creative, solutions-oriented team responsible for the development and support of a large portfolio of student and family-facing applications. The team’s digital solutions projects include custom development using a low-code platform and architecting creative solutions that leverage existing enterprise systems. The Supervisor is responsible for leading the team in all digital solutions throughout their lifecycle from project inception to ongoing support, mentoring and evaluating staff, and managing budgets.

Roles and Responsibilities

The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of all responsibilities or tasks; work may differ and other work may be assigned when deemed appropriate.

• Manages the Digital Solutions team, creating a team vision, building a digital roadmap of solutions, and prioritizing workloads.
• Leads the technology teams responsible for identifying, creating, and supporting digital solutions and services.
• Works with organization leaders to define digital-dependent outcomes.
• Closely interfaces with other LCPS teams to improve and implement enterprise processes, procedures, and automated solutions.
• Conducts proactive and reactive performance analysis, monitoring, troubleshooting and implementing change management and deployment controls.
• Ensures secure systems where PII is protected.
• Supports team training and mentorship, performs regular 1-on-1s with staff to identify opportunities for individual and team growth, and to identify barriers to positive team morale, productivity, and personal development.
• Develops and manages annual budget and vendor relationships.
• Prepares reports and presentations on development and integration status for senior leadership.

Qualifications

Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable.

Education

Bachelor’s degree in Technology field

Experience

• Experience with high code and low code web development, project management, and customer service
• Experience with system implementations along with an understanding of key concepts related to the Agile Development Cycle, Information Security, and Digital Transformation adoption
• Demonstrated management experience, leading technical staff and development resources

Licenses and Certifications

NA

Knowledge, Skills and Abilities

• Strategic thinker, flexible problem solver, great listener, and ability to mentor and communicate a vision and inspire others to innovate
• Ability to understand, articulate trade-offs, gain buy-in, and make decisions about enterprise technology platforms that solve business needs and integrate with each other
• Attention to detail with a solid ability to convert complex data into insights and action plans
• Possess communication and project management skills necessary for working effectively with internal and external stakeholders
• Possess the necessary skills to manage multiple development and technical projects
• Demonstrated ability and eagerness to learn new technical skills quickly
• Solid analytical and critical thinking skills
• Excellent verbal and written communication skills, with experience interacting with clients at multiple levels as well as the ability to demonstrate strong analytical and problem-solving skills
• Exceptionally creative, collaborative, and genuinely excited about building interactive content

Physical Requirements

The following provides a brief description of physical requirements for this job:

While performing the duties of this job, the employee is regularly talking, expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reports to: Director, Enterprise Solutions

FLSA Status: Exempt

Months/Days/Hours: 12 months/ 248 days/ 8 hours per day

Salary Level: Universal 23

Salary Scale: https://www.lcps.org/compensation

Salary Range: $117,200 - $186,766