• Previous experience in a high-end restaurant or bar-forward setting is preferred.
• Exceptional customer service skills with a focus on creating memorable experiences.
• Knowledge of cocktail and beverage service is an advantage.
• Outstanding interpersonal and communication skills, with a strong focus on guest satisfaction.
• Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
• Strong attention to detail and accuracy in processing orders and payments.
• Team player with the ability to collaborate effectively with colleagues and management.
• Must be at least 18 years old and possess a valid alcohol service certification.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Flexibility to work evenings, weekends, and holidays.

• Greet guests and provide them with menus, explaining any specials or promotions.
• Take accurate food and beverage orders from guests, ensuring special requests or dietary restrictions are noted.
• Enter orders into the POS system and communicate them to the kitchen staff in a timely manner.
• Serve food and beverages to guests, following proper serving techniques and presentation standards.
• Ensure guest satisfaction by checking on them regularly, addressing any concerns or requests, and aiding as needed.
• Monitor and refill beverages, clear tables, and reset them for the next guests.
• Process guest payments accurately and efficiently, handling cash and credit transactions.
• Collaborate with the kitchen and bar staff to ensure timely and coordinated service.
• Follow all health and safety guidelines, maintaining a clean and organized work environment.
• Assist with cleaning and side work duties as assigned.

• Competitive compensation and gratuity opportunities.
• Training and opportunities for career advancement within the restaurant industry.
• 25% discount at all Lotus concepts.
• Paid sick leave accrual.
• Health, dental, vision, accident, and life benefits upon eligibility.
• 401K with company match and fully vested upon eligibility.
• Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.

Job Summary