83 Concierge Jobs in New York, NY
LOTTE New York Palace is Hiring a Concierge Near New York, NY
- To provide a high level of hospitality and a comprehensive information and reservations service to guests and visitors to the hotel
- Welcome guests in a professional, courteous manner to ensure guests are immediately settled into a warm, hospitable atmosphere so they feel at home
- Recognise and greet all VIPs, regular guests and visitors
- Answer all calls in a courteous friendly manner, within 3 rings
- Identify guest specific needs & requirements and handle all arrangements discreetly
- Display thorough knowledge of current NYC transport, facilities & events e.g. place of interest, maps, famous place, transport & restaurants, airline & train timetables
- Coordinate with external agencies, as needed, to fulfil guest requirements
- Handle & make required guest arrangements e.g. make restaurant reservations & theatre bookings; coordinate limousines & car hire, arrange airline & rail tickets
- Bring to the attention of the Duty Manager and/ or Security and persons misbehaving, or improperly dressed
- To deliver concierge service levels to comply with hotel & legislative standards & ensure consistent operational excellence
- Thoroughly understand and follow Hotel performance standards & procedures to enable service excellence.
- Actively promote Hotel services & facilities to guests in the Hotel
- Demonstrate day-day knowledge of wider Hotel Services to provide advice to guests & maximise business growth.
- Contribute ideas to improve operational processes & service standards
- To act as a team player & provide effective day to day communication with guests , colleagues & external agencies
- Participate in internal or external training courses
- Maintain a high team focus by showing cooperation & support to colleagues in the pursuit of team goals
- Recognise and maintain good relations with all guests, visitors, other deluxe hotel concierges, airlines, travel houses and suppliers.
- Participate in departmental team meetings and daily briefing
Job Summary
Full Time
$38k-49k (estimate)
06/14/2023
05/14/2024
lottenypalace.com
New York, NY
200 - 500
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The job skills required for Concierge include Transportation, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
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