30725 South Federal Highway, Homestead, FL 33030

AUTOMOTIVE SERVICE ADVISOR

Only Experienced Should Apply!

Competitive Pay Plan Good Benefits!

On-Site Position! Local Applicants ONLY!

Lorenzo Ford is in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation for providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.
Lorenzo Ford is seeking experienced Service Advisors / Writers. Are you ready to join the team that brings the power of YES? Don’t wait - apply today! We value our employees and invest in their success.

Job Benefits:

• Competitive pay!
• Full-time position
• Health, Dental, and Vision Insurance
• 401(k) retirement plan
• Vacation and sick days

Responsibilities - Service Advisor:

• Schedule appointments with customers
• Meet and greet customers
• Work with customers and technicians to identify required maintenance using service history data
• Advise customers on necessary/suggested services, notify customers of any current special promotions, and upsell additional services
• Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
• Estimate the cost of mechanical, electric, or other repairs
• Enter itemized estimate on service order and explain estimate to the customer to gain their understanding of all services provided
• Determine the progress of repair/service orders and inform customers accordingly
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
• Review results of customer satisfaction surveys with the service manager
• Establish positive relationships with customers

Qualifications/Requirements - Service Advisor:

• Must have experience with demonstrated success as an Auto Service Advisor/Writer
• CDK/DMS experience is HIGHLY preferred!
• Must be adept at working on a plan for success and understand the processes necessary to achieve their objectives.
• High school diploma or equivalent
• Valid in-state driver's license
• Professional personal appearance
• A resume must be uploaded, and online assessment completed for immediate consideration.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Applicants must pass pre-employment testing including background checks, MVR, and drug screen.

If you have any questions, please reach out to Rene Calvo:
renec@lorenzoford.com OR (305) 247-5112 ext. 6333

We are an Equal Opportunity Employer.
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.