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Lorain Metropolitan Housing Authority
Lorain, OH | Full Time
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Resident Services Supervisor
$54k-68k (estimate)
Full Time 2 Weeks Ago
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Lorain Metropolitan Housing Authority is Hiring a Resident Services Supervisor Near Lorain, OH

The Lorain Metropolitan Housing Authority offers an exceptional benefits package for fulltime employees that includes medical, dental, vision and life insurance; Retirement plan through OPERS and 457 compensation plan; 10 days of vacation that begins on your date of hire; 15 sick days, 15 paid holidays, 2 personal days and a self-care day. Join an organization where our employees are passionate about making a difference in the lives of our residents and clients. We are an agency that is a great place to work with a team-oriented atmosphere.

Oversees the Resident Services Department.

Resident Services Department:

  • Develops and implements resident councils and the Resident Advisory Board for LMHA residents and participants.
  • Pursues, recommends, and develops new resident programs and initiatives within Resident Services’ Strategic Plan.
  • Determines long-term goals, yearly objectives, and quarterly action plans for Resident Service programming.
  • Periodically evaluates and amends strategic plan with input from residents, Property Managers, and Administration.
  • Monitors, evaluates, and reports on the performance of Resident Service programming
  • Responsible for overseeing and monitoring the Resident Services budget.
  • Provides residents with access to social services to enhance all dimensions of the LMHA resident life
  • Researches and applies for grants as assigned.
  • Oversees the election of officers for Resident Councils and the Resident Advisory Board (RAB)
  • Coordinates meetings of the RAB.
  • Assists in the coordination of the Resident Assistant Watch (RAW) program.
  • Carries a caseload as required to maintain a presence in the field and regularly evaluate case management tools.

Family Self Sufficiency:

  • Responsible for the overall performance of the Public Housing Family Self Sufficiency program.
  • Oversees monthly FSS reports regarding escrow accounts as related to interim and annual rent changes.
  • Authorizes release of escrow funds in accordance with HUD regulations.

General:

  • Supervises the Public Housing FSS Case Manager and the Resident Services Coordinators.
  • Assists the Public Housing Operations Manager with administrative duties, as needed and directed.
  • Performs other related duties as required.

Requirements:

Bachelor’s Degree in Social Work or other related field plus three (3) year’s relevant experience, or Associates Degree in Social Work or other related field plus five (5) year’s relevant experience, or equivalent combination of education and relevant experience. Previous experience in private or public sector Property Management helpful.

Must possess and maintain valid Ohio driver’s license and be insurable by LMHA’s vehicle insurance carrier; if current driver’s license is not from Ohio, must obtain Ohio’s driver’s license within 14 days of employment. Preferred or helpful training/certifications: Multifamily Housing Training in HUD Handbook 4350.3; Customer Service training; and knowledge of Ohio Tenant/Landlord Law helpful. Must obtain PH/HCVP eligibility, income, and rent calculation certification from a qualified training provider within 12 months of hire into the position. Family Self Sufficiency certification is required within 18 months of hire. Fair Housing and Reasonable Accommodations certification is required within 12 months of hire. Service Coordinator certification required within 12 months of hire. Must be able to attend conferences and training, traveling overnight when necessary.

Proof of Covid-19 Vaccination is required.

EQUAL EMPLOYMENT OPPORTUNITY AUTHORITY

Job Type: Full-time

Pay: From $61,692.80 per year

Benefits:

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • Associate (Required)

Experience:

  • Case Management: 3 years (Required)

License/Certification:

  • Driver's License (Required)

Ability to Relocate:

  • Lorain, OH: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$54k-68k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

08/20/2024

Lorain Metropolitan Housing Authority
Full Time
$44k-60k (estimate)
4 Months Ago

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