Who We Are : Who You Are :

Who You Are :

We are seeking a candidate with a strong positive attitude toward customer service to act as a Courtesy Officer. This person will have a genuine interest in geriatric care and be able to motivate while maintaining relationship with staff and residents.

Position Summary :

Under the supervision of the Director of Environmental Services, the Courtesy Officer is primarily responsible for assuring a safe and secure environment for all residents and staff.

Secondly the Courtesy Officer will respond to all emergency calls initiated by residents or staff and alert local authorities as needed.

Accountabilities :

• Patrol community premises to prevent and detect signs of intrusion and ensure security of doors, windows, equipment and vehicles.
• Alert authorities in case of a fire, presence of an unauthorized persons or medical emergency. Dispatch ambulance or non-emergency medical transportation as needed.
• Answer any questions, and provide information to residents during non-business hours or when concierge is off-duty.
• Monitor and adjust controls that regulate building systems, such as air conditioning, furnace or boiler.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Complete work orders with Maintenance items
• Maintain work area and keep the department in compliance with OSHA safety standards.
• Demonstrates the community hospitality promises towards residents, families, associates and vendors.

Full Time Benefits :

• Medical, Dental, Vision, HSA, FSA
• Short Term Disability, Accident, Life Insurance
• Paid Time Off
• 403B Retirement Savings Plan with discretionary employer contribution
• Employee Assistance Program
• Discount Meal Program

Last updated : 2024-03-29