Operations Analyst

Logistics Administrative Solutions (LAS)

The ideal candidate will embody our company's Non-Negotiables:

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
• Be Fearless - We never fail, we only learn.
• We are One Team - We achieve more together by collaboration and consensus.
• Delivery on Commitments - We do what we say we will do.
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.

Who We Want:

• Passionate Achievers: Thrive when working on high-performance teams with a commitment to quality and integrity.
• Relationship-Builders: Create genuine, trusting relationships with internal team members, business partners and leadership through strong interpersonal skills enabling collaboration and influence others to achieve results.
• Organized Communicators: Highly organized with a strong attention to detail and ability to clearly communicate detail with business partners.

What You'll be Doing:

• Develop presentation materials that use analysis to tell stories, drive decisions, and create action
• Identify and implement new opportunities to provide timely and relevant data for decision making within business units
• Examine current metrics, identify where to optimize, and streamline measurement processes
• Demonstrate comprehensive and detailed analysis of complex data sets
• Identify, initiate, and lead special projects in addition to daily responsibilities
• Performs Data analysis for data integrity, accuracy, and error correction
• Provides support for day-to-day needs of customers (Fleet, Fuel, Tolls, Labor, etc.)
• Develops training materials and conducts remote training from the St. Louis office
• Own and maintain critical tools, metrics and on-going analyses that support planning and efficiency tracking
• Co-create operational metrics with key stakeholders that clearly define success and enable daily, weekly, and monthly tracking
• Own and/or support a variety of projects and initiatives within Operations; examples include:
  • Report on efficiency metrics that provide real-time and weekly insight into cost and productivity
  • Publish Weekly KPIs and improve the existing process to ensure we have the right metrics with the right targets that drive the right behaviors
• Perform research and analyses of various third-party vendor data sources
• Create and maintain customized data sets
• Work closely with leadership and team members on supporting strategic delivery initiatives. Support may include development of the program, providing insights, data, metrics, reporting and/or by actively tracking and reporting on progress and initiative updates
• Contribute to the vision, strategy and ongoing enhancements to overall data analytics and reporting frameworks, including creating content, developing, and maintaining a cadence, and leveraging the most meaningful data and actionable insights
• Maintain the overall integrity of the delivery-related data
• Other duties as assigned or needed

The Skills You'll Need:

• Strong analytical, quantitative, and problem-solving skills
• Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing
• An aptitude for relationship-building, listening, gathering information, and learning from others
• Ability to work effectively with all levels of personnel and to work under minimal supervision
• Excellent verbal and written communication skills
• Computer proficiency with Microsoft Office software (Outlook, Word, Excel, PowerPoint) skills to convey data and storyline; candidate should be comfortable working with large amounts of data
• Experience with data analysis / management a plus
• Resourceful self-starter; great attention to detail; ability to multi-task
• Strong analytical skills, ability to connect dots across data sources / processes
• Ability to synthesize findings, develop action recommendations, and clearly communicate to team members and / or end users
• Strong ability to collaborate
• Experience with Microsoft Excel at an advanced level is a must
• Reliable and predictable availability
• Ability to present insights from both quantitative and qualitative sources to leadership
• Understanding of business intelligence and processes
• Ability to display strong self-initiative and support recommendations with sound thinking and fact-based evidence (data, research, best practices, etc.)
• Proven record of meeting/exceeding established goals
• 5 years previous business experience in one or more of the following areas preferred:
  • Logistics
  • Transportation
  • Finance

Competencies: (e.g., What makes a great candidate for this role?)

• Intellectual Curiosity- must have an interest in understanding how outcomes are influenced, a desire to create and test hypotheses
• Business Intelligence - must have competence and understanding of business and where operations would play a role
• Strategic Focused - need to be able to see the "bigger picture"; must be able to weigh the trade-offs across strategic initiatives to make the soundest business decision
• Business Savvy - must be able to maneuver their way around the business; strong ability to evangelize a new department and prove value and worth
• Presentation Skills - must be able to present various types of information (quantitative and qualitative) to an executive audience with a very clear and concise message
• Agile - able to maneuver between and across various data requests and balance urgency with the value which is delivered from that report
• Collaboration - to work leadership and peers to identify areas for process improvement and drive positive change into an established sales force

A few of the great benefits offered at LAS:

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off for sick, personal, vacation, bereavement, jury duty
• 100% paid Short Term Disability leave
• Medical and personal leaves available
• Flexible spending accounts
• Dependent care spending account
• Health savings accounts
• Employee assistance program
• LAS Cares program
• Disability insurance
• Life insurance
• Accident insurance
• Legal assistance
• Company-wide wellness program
• Discount programs
• Learning and development opportunities
• Career-advancement opportunities
• Company equipment
• Accommodations for workers with disabilities
• Flexible work options

Logistics Administrative Solutions is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.