About Logik.io

Get in on the ground floor of our fast growing and ambitious startup founded by proven entrepreneurs. Logik.io was founded in 2021 by Christopher Shutts (CEO of Logik.io) and Godard Abel (Executive Chairman) who together co-founded BigMachines in the early 2000s, a company that defined the CPQ space, and was acquired by Oracle in 2013. Godard also went on to build another CPQ pioneer, Steelbrick, which he successfully sold to Salesforce in 2016 for $360M. In addition to his chairman role at Logik.io, Godard is currently also the CEO and Executive Chairman of G2.

Logik.io provides a high performance headless configuration technology built to augment Salesforce CPQ and eCommerce experiences. Logik.io alleviates the operational limitations of traditional configurators, streamlines complex selling processes, and enables omni-channel e-commerce sales for enterprise businesses. 

Logik.io recently raised a $10M Seed Round backed by High Alpha and Salesforce Ventures. 

About the Role

Reporting directly to the VP of Partner Enablement, this role helps our customers maximize the value of our product both by making sure the implementation partners have everything they need and advising the clients directly. This person will have the unique opportunity to help shape and scale our partner enablement and expert services strategy from the ground up.

The person who will excel in this role will be someone with a technical background who likes using facts and data to solve problems and is able to package abstract concepts so that they are easily understood. Initially, this job will be very tactical, so to be successful, this person will need to be scrappy and creative to get the job done.

Key Responsibilities

Learn the Logik.io product well enough to answer questions about functionality, data model, and leading practices.

Ensure that implementation partner questions are answered quickly, accurately, and completely. This will frequently involve finding the right person and then packaging the answer for communication back.

Advise clients directly on software functionality and implementation best practices. This will involve working directly with smaller clients and assisting on a larger team for larger clients.

Communicate any issues back to product management and accurately communicate the problem, impact, and opportunity to facilitate roadmap development.

Mentor junior resources as the team expands over the next 12 months.

About You

A technical background (computer science, engineering, mathematics, economics, finance).

Software implementation or other project experience is a plus

A great communicator and collaborator

Creative and scrappy- willing to think outside the box to achieve goals and get stuff done

Goal oriented- motivated by reaching objectives and helping the company grow

Strategic thinker, tactical doer- someone who can think big, but isn’t afraid to dig in and do the work

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