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At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.
Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Responsible for overseeing the provision of world-class front office service to hotel guests. Oversees the Front Office Manager and collaborates with him/her on directing the Front Desk, Star Service, Guest Service and Valet operations. Ensures prompt and complete satisfaction of guest requests in a professional and timely resolution of guest complaints are taking place. This role is also responsible for overall management of the Housekeeping Department. Works with the Director of Operations on ensuring that all Loews and hotel programs in the Front office and Housekeeping are up to set standards.
Essential Functions and Responsibilities
Supporting Functions and Responsibilities
Qualifications
Education:
Experience:
Full Time
$52k-66k (estimate)
03/28/2024
05/27/2024
loews-hotels.com
New York, NY
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