Summary of Position:

The Orthodontic Assistant plays a pivotal role at LOA Orthodontics and is the primary support to our doctors and clinical team in executing clinical care, including patient education, documentation, radiography, and infection control. This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team.

Essential Job Function:

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
• Educate the patients on orthodontic care and treatment practices
• Work chairside with patient care, including placing, adjusting, and removing orthodontic appliances
• Place, adjust, and execute treatment plans involving braces, Invisalign, retainers, and various orthodontic appliances
• Taking X-rays, photographs, and digital intraoral scans
• Maintain patients' charts and transcribe the doctor and clinical notes accurately
• Place, adjust, and execute treatment plans involving braces, Invisalign, retainers, and various orthodontic appliances
• Keep patient operatories stocked and organized, as well as clean, sterilize, and prepare the equipment
• Place, adjust, and execute treatment plans involving braces, Invisalign, retainers, and various orthodontic appliances
• Be receptive to coaching and training from doctors and supervisors to better develop skillsets
• Other duties as required

Knowledge, Skills, and Abilities:

• Knowledge of Orthodontics and associated treatment appliances and equipment used
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment
• Understands and can effectively communicate techniques utilized in the Orthodontic field
• Have excellent written and oral communication skills
• Compassion and a high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Ability to handle confidential information and protect patient confidentiality
• Dependable and reliable to be at work when scheduled
• Attention to detail
• Able to stay organized and follow instruction
• Professional manner and appearance at all times
• A positive attitude; loves smiling and making others smile
• Computer skills: Microsoft Office and Web Browser
• Strong computer skills and the ability to learn new programs and technology quickly is imperative 

Education and Experience:

• High-School Diploma Required
• 1-3 Years Relative Dental or Healthcare Experience Preferred
• DANB Radiation Health and Safety (RHS) Certification Preferred

Experience working in orthodontics or dentistry is optional for the right candidate. Work ethic, ability to problem-solve, curiosity, and the willingness and motivation to learn skills quickly and help innovate the position in the future are of the highest value to our organization. Bilingual abilities are a plus!

Position and Hours:

• Full-time candidates must be able to fulfill any possible days, hours, or shifts associated with the position.
• Clinical shifts typically require arriving at least 30 minutes early for preparation before the patient day and staying 30 minutes after for clean-up and administrative tasks.

Benefits:

In addition to joining our enthusiastic team of fun, passionate & professional individuals, we offer the following:

• Competitive base wages
• Competitive total compensation packages
• Medical, dental, and vision benefits
• Monthly bonus incentives
• 401k retirement plan
• Paid time off paid holidays and sick pay
• Complimentary orthodontic treatment & discounts for family
• Patient and Team member referral bonuses
• Continuing education opportunities
• Opportunities for growth

Office Locations:

We have three locations across Lancaster County, all of which are a 10-15 minute drive from each other.

• LOA Lancaster: 1801 Fruitville Pike, Lancaster, PA 17601
• LOA Landisville: 270 Main Street, Landisville, PA 17538
• LOA Lititz: 14 Copperfield Circle, Lititz, PA 17543

About LOA Orthodontics:

The LOA team is comprised of highly trained, dedicated, and happy people with a passion for orthodontics. We are a progressive orthodontic practice with three convenient locations in Lancaster County. For over 100 years, our motto has been to "always put the patient first" and we strive to make the entire experience as fun, comfortable, and easy as possible. We are here to ensure beautiful, healthy smiles in a setting where our patients feel well cared for.