Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad.

Who We Are : Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada.

Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For : Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are :

• Dedicated to the details and the deadlines, always looking to dot every i’ and cross every t’ in a timely manner
• Excellent communicator with an ability to adapt to the communication styles of others
• A highly motivated self-starter seeking an opportunity to learn and grow
• A service professional with a passion for hospitality

What You’ll Be Doing :

• Provide administrative support to department managers as assigned
• Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
• Maintain the accuracy of the BEO master book (updating guarantees, replacing revised / original BEO’s)
• Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
• Answer phones and respond to client facing email correspondence
• Review resumes and BEO’s in detail to determine needs and assist with facilitating them with the Meeting & Event / Catering Manager’s assistance
• Prepares site visit and planning visit packets
• Respond to external and internal requests, emails, or other needs in manager’s absence
• Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
• Coordinate internal meetings
• Provide onsite event support as needed and determined by Director of Meetings & Events
• Compile property specific reports or data sets and disseminate as needed
• Other duties as assigned

Your Experience Includes :

• 1 Year of Hospitality Experience
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Knowledge of Hotel Operational Systems, such as Delphi, preferred
• Able to work a flexible schedule, including weekends and holidays

What We Offer :

• Competitive health & wellness benefits, 401(K) & company match
• Paid Sick Days, Vacation, and Holidays
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates
• Other discounts and more

Reports to : Director of Meetings & Events

Last updated : 2024-05-01