POSITION SUMMARY:
The admitting department personnel are directly responsible for pre-admissions, insurance verification and registration of all inpatient and outpatient procedures. Also responsible for the hospital switchboard.
PRIMARY RESPONSIBILITIES & AUTHORITIES:
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensure that the patient information is collected and are aware of patient-related hospital policies and procedures. Interviews incoming patient representatives and enters information required into computer database. Distributes appropriate information to ancillary departments. Answers the switchboard in a polite manner and communicates information to the appropriate personnel/patient or family member. Communicates appropriately and clearly to supervisor, nurses, coworkers, and physicians.
OTHER DUTIES AND RESPONSIBILITIES:
Accept and post payments
Credit Card payments
Pre-Admit/Patients
Assist Private Pay Patient with DSH application
Medicare patients to be reviewed for Medical Necessity
When registering a patient review for correct and appropriate demographic and insurance information
Billing Information
Balance cash drawer
Mail
Check and stock supplies as needed
Shred unneeded personal information
Cleaning of office
Other duties as assigned by Registration Supervisor, Director of Patient Financial Services, or Chief Financial Officer
PHYSICAL DEMANDS:
Might have to remain seated for long periods of time, some walking required for errands.
Some light lifting.
WORK ENVIRONMENT:
Well-lit, ventilated office within the hospital
MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS, ABILITIES):
High School graduate or equivalent work experience including ability to read, write, and comprehend medical terminology.
Ability to interact and communicate with the public in a positive manner.
Ability to be flexible, organized and function well in stressful situations.
Basic computer knowledge.