Why LVT:

LVT (LiveView Technologies) is making the world a safer place, and we need your help! Based in Utah, LVT is the world's leader in physical security platforms and data. With our systems in every state and working with Fortune 500 enterprise companies, we're positioned for massive growth in the years to come. While we were founded nearly 20 years ago, we are still innovative and consistently scaling. If you are looking for a market-leading organization with untapped potential, look no further than LVT!

So about that scalability - we’ve been very intentional about our growth and profitability, which has driven our massive growth trajectory. To keep up with the explosive demand, we need self-motivated, innovative go-getters at every level. At LVT, we provide a fulfilling career that allows you to live your best life at work and at home. We provide the culture to work smart and have fun while giving you the flexibility needed for yourself and your loved ones.

If you are looking for an opportunity with leadership, ownership, and accountability, and you're excited about contributing to a high-growth company with a strong foundation where you can make an immediate impact, read on!

Role Description

We are looking for a seasoned and driven National Service Parts and Operations Manager to help design our strategy and lead the execution of a parts and inventory program. The National Service Parts and Operations Manager will establish best business practices, methods, and high-impact strategies to improve customer interactions. They will work closely with our Internal Manufacturing department and the Corporate Purchasing Department to manage all post-sales movement of parts and inventory. They will boost the overall impression and trust in our company while building out efficient and accurate parts, inventory replenishment, and order/workflow programs. They will leverage deep-rooted knowledge and experience in building programs from the ground up, creating strong processes, defining metrics to hold accountability, and establishing a consistent/predictable parts and inventory workflow.

Responsibilities

• Devise and execute a strategic vision for the parts and inventory program 
• Establish a scalable team through the recruitment and mentorship of talented leaders
• Accountable for the rapid and efficient ordering and delivery of parts and inventory for all LVT partners and customers
• Standardize processes and best practices that can expand internationally 
• Drive the implementation of new initiatives and ensure the team constantly works towards achieving the standards agreed with management and business partners
• Evaluate team performance and general behavior, coach toward personal and professional development
• Institutionalize tribal technical knowledge 
• Guide our use of software and other technology for work automation 
• Drive the fulfillment of parts from distributors, suppliers, and other vendors

Knowledge, Skills, and Abilities:

• Align with LVT’s cultural values 
• Must demonstrate strong analytical thinking skills
• Become an expert on the product and collaborate with internal teams such as Engineering and Field Service to ensure world-class service is being delivered.
• Exceptional communication skills for both business and technical concepts
• Ability to create clarity and prioritization for managers and team members
• Display a succesful track record in launching and managing new programs and teams
• Adeptness in recruiting and team-building skills in a high-growth environment
• Possess strong problem-solving skills and the ability to make sound judgment calls
• Possess strong knowledge and experience with parts and inventory processes and technology
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge parts and inventory fulfillment experience

Experience:

• 10 years of experience in building out large corporate and dealer network parts and inventory programs
• 5 years leading managers
• Strong experience in supply chain background
• Experience in the security space is a plus

Education:

• Minimum BS/BA, preferably in Supply Chain. 
• Advanced degree preferred

Benefits

Flexible Time Off, Paid Holidays, 401(K), Equity, Health, Vision, Dental, Voluntary Life Insurance, Wellness Program, and, best of all, working with awesome people - ask about that when you speak with us!

HR Policy

We’re an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Candidates must pass a drug screening and background check upon employment. Must be authorized to work in the U.S.