Overview

Liv Communities - Systems Administrator - Tempe, AZ

Schedule: Full Time 

Location: 8950 S 52nd St #115, Tempe, AZ 85284

Primary Purpose of Position:

This position will be responsible for providing technical support as needed to the Liv Communities Phoenix regional office and team members who work from that location.

Liv in action! | Liv It:

Support Liv Communities LLC’s Why, Promise, and Values. Incorporate the Liv It! concept and our core values of Liv empowered, Liv meaningfully, Liv simply, Liv well and Liv with luv into strategy, daily decision making, and relationships. 

Some of the employee perks you can expect working at Liv:Full Medical, Dental, & Vision Benefits offered401KPTO & Sick PayRapid Pay (Stop Waiting for Payday! Get Paid When You Want!)PTO Exchange (Cash in your PTO for Cash, Charity, Loan Reimbursement or to Donate!)Internal Career Advancement

Responsibilities

• Support the seamless operations of Liv’s hardware, software, servers, connectivity, web among others, and spearhead effective troubleshooting of problems as/when they arise.
• Assist the IT team with escalated tickets/issues and demonstrating excellent customer service and speed.
• Participant and co-owner of the documentation, maintenance, and implementation of Liv’s technology stack, including installing, configuring, and upgrading operating systems and applications as needed.
• Plan, test, and implement Local and Wide Area Network development specifications. Implement and monitor controls to ensure they are effective, efficient, and secure.
• Initiate and enforce network security via passwords, anti-virus software, intruder detection programs, and right-sized solutions for Liv as needed. Including managing relationships with managed security providers, application vendors, etc.
• Participate in team efforts to ensure compliance to Liv’s technology policies
• Available as needed to train end users when requested.
• Participate in the continual review of department procedures, team accountabilities, equipment, and IT partners in the stewardship of Liv’s technology expense.
• Key stakeholder in the development and maintain a Disaster Recovery Plan for Liv’s infrastructure and Business Continuity.
• Point of contact for Liv’s managed service provides and technical vendors.
• Oversee compliance and adherence to Liv’s technology policies.
• Available as needed to train end users when requested.

Qualifications

• 2 years of experience managing Windows servers and Active Directory (on-prem and Azure)
• 2 years managing Azure Cloud Network Infrastructure
• 2 years of experience managing cloud infrastructure components and deployments
• Microsoft MCSA, MCSE, or MCITP certifications preferred.
• Extensive experience in Local and Wide Area Networks.
• College diploma or university degree in the field of computer science, information sciences, or related field and/or 5 years equivalent work experience.

Knowledge, Skills & Abilities (KSAs):

• Network topology, VPN Configuration, Transmission Control Protocol and Internet Protocol (TCP/IP)
• Personal Computer (PC) operating systems and hardware
• Telecommunication systems
• Printers, copiers, scanners, and faxes
• Application software
• Managing anti-virus, Active Directory user accounts and resources, Exchange email accounts, Smartphones, and data backup and recovery systems
• Deep experience with Desktop and Server Operating Systems, including all Microsoft solutions
• Installing, testing, and repairing telecommunication equipment, voice and data lines, and IP surveillance cameras
• IT Service management methodologies – nice to have.

Travel Expectations:

• Travel required to all multi-family sites as directed, including out-of-state locations.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Liv Communities is an equal opportunity employer.

At Liv, the health and well-being of our team members is our top priority. Working at Liv requires exceptional people who enjoy providing top notch customer service. We know that Liv Meaningfully cannot be at the expense of Liv Well. Taking a proactive stance for your health, the Liv Well Task Force has implemented a number of COVID-19 safety measures. Liv requires the use of personal protective items, takes team member temperatures and enacts stricter cleaning and disinfectant practices. Team members who do test positive for COVID-19 are required to quarantine and cannot return to work until medically cleared.