Description

This part-time Library Assistant provides excellent customer service to library patrons, answers reference questions for customers, assists in locating information and materials, and instructs on how to use library resources, including electronic resources and digital content.

Evening and weekend hours may be required.

The ideal candidate is a quick learner who enjoys working in a fast-paced environment and is not afraid to make mistakes.

Exceptional candidates will have strong interpersonal skills, adaptability, an eye for detail, and the willingness and availability to work a variety of shifts.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of , and one of Colorado’s top five places to Raise a Family.

Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here.

The City of Littleton offers outstanding benefits and perks to our employees. For more information, please see the 2024 Benefit Guide.

This part-time position will work 20 hours per week and is eligible for benefits, which includes medical, dental, vision, and paid time off, at 20-hour part-time rates .

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities.

In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Starting pay range $19.25 - $21.25 per hour

This part-time position is non-exempt per FLSA and is eligible for overtime compensation.

Work Schedule : This part-time position will be expected to work 20 hours per week, including at least one evening and one weekend day.

Additional evening and weekend hours may be required.

Application Deadline : Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by May 16, 2024 .

Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Through verbal or written communication and knowledgeable questioning, determines customer’s needs and provides the information or assistance required to satisfy the customer needs.
• Accurately answers customer questions by using the resources of the library. Questions are answered face-to-face and by use of a telephone.
• Provides formal and informal training to patrons in the use of library resources, including electronic resources and library equipment.
• Operates a personal computer with assigned software including the library’s ILS and Discovery layer, the Internet, office software, and online databases.
• Assists customers in using the equipment resources of the library.
• Supports Adult Services staff with programs and outreach, as needed.
• Performs other similar assignments and projects as required.
• Plans and arranges workload and establishes priorities to complete scheduled, assigned work within the parameters and deadlines assigned by supervisor.
• Maintains daily order and safety. Consistently enforces library standards and rules of safety and conduct.
• Observes and follows established city and department policies and procedures in the conduct of the job.
• May serve as an Emergency Worker.

MINIMUM QUALIFICATIONS :

• High School diploma or equivalent; and
• Two (2) years of public library work experience; or
• An equivalent combination of education, training, and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
• Must be able to pass a pre-employment criminal background check.

Preferred Qualifications :

Bachelor’s degree

KNOWLEDGE, SKILLS, ABILITIES :

• Knowledge of general library principles and procedures to perform the essential duties of the position.
• Knowledge in the field of literature and literature reference sources and the ability to apply that knowledge to perform the essential duties of the position.
• Intermediate knowledge and skills in computer operations, word processing and spreadsheet software, troubleshooting, and the ability to access and retrieve needed information.
• Excellent customer service skills; ability to effectively and courteously communicate and interact with customers and staff members who request information and services.

Customers may occasionally be angry, argumentative, or disagreeable. Ability to establish and conduct verbal communications through speaking, talking, and hearing.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES :

Work for this position is performed indoors in a public building environment. This work may include occasional exposure to dust from books and electrical hazards from computer equipment.

Some of the work is performed outdoors assisting with library programs.

Requires frequent lifting and carrying of books weighing 0-50 pounds, retrieving books and other materials from bookshelves at heights ranging from one foot to seven feet;

frequent pushing of wheeled book carts weighing 50-100 pounds with or without assistance.

MATERIALS AND EQUIPMENT DIRECTLY USED :

Computer terminal with assigned software and public access; online computer catalog, computer peripherals (i.e. printers, scanners, LCD projectors), telephone, photocopy machines;

microfilm / fiche reader / printer; books, magazines, multimedia materials; alarm system.

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors.

This prohibition includes unlawful harassment based on a protected class.

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites.

No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system.

A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.

Last updated : 2024-05-03