Please review the full job posting including the required skills and experience to understand the expected qualifications for this role.

Counter Sales Associate

$22.52 /hour starting rate (Pay for experience)

SCHEDULE: Monday to Friday 9:00am-5:30pm (OT may be available)

Madison, WI

Primary responsibilities will include:

• Be the front line of service for our customers by receiving, processing, and filling customer orders at the counter and from phone or online orders.
• Advise customers on prices and materials and assist in the warehouse.
• Pick and pack exact materials from warehouse stock for will call pick-ups and local truck delivery. Complete the order process by loading delivery trucks or customer vehicles.
• Responsible for opening and closing the branch location on assigned occasions considering building security and customer service.

Required Skills:

• Strong communication skills including listing to and speaking with customers face-to-face and over the phone. Customer Service Experience Preferred.
• Able to develop product knowledge to understand customer requests and identify appropriate materials and parts.
• Strong math and technology skills.
• Ability to adapt quickly to changes and handle pressure such as customer service demands and tight time constraints.
• Ability to work within multiple computer software at one time, comfortable navigating and searching the internet.
• Ability to frequently lift, push, carry, and slide packages that typically weigh up to 75 lbs.
• Experience working in a fast-paced industry that embraces change.
• Electrical warehousing, electrical construction, warehouse equipment experience is preferred.

Keywords: counter sales, retail sales, parts, sales consultant, merchandising, inventory, customer service, will-call, will call, parts specialist, counter rep, service expert

About Viking Electric and Sonepar USA

Our Competitive Benefits < Click this link review a complete listing of benefits offered.

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For more information on Sonepar, visit soneparusa.com

Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

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