Position

Senior Security Officer

Reports To

Safety & Security Manager

Department

Safety & Security

FLSA STATUS

Non-Exempt - Full Time

Primary Position Objectives

Responsible for effectively planning, developing, implementing, overseeing and implementing safety and security programs for the Center. Supervises security officers. Must be available to work any shift and day of the week due to a 24/7 operation.

Brief Description of Duties

• Responsible for overseeing the safety and security of the Center to include supervision over security officers and substitutes during the shift.
• Ensures the enforcement of all laws, rules, and policies within his/her scope of authority.
• Ensures the safety, health, and security of students, staff, and property.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Conducts foot patrols assigned areas and remains alert for disturbances, fires, safety hazards, traffic violations, suspicious and/or persons and other unusual conditions.
• Administers rules and procedures regulating the entry, exit, and conduct of persons who seek access to the campus.
• Aids and assists visitors, students, and staff in every way possible.
• Assists in the conduct of evaluation drills, fire drills, active shooter drills, etc. as required by the PRH.
• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Performs building security and safety checks.
• Obtains help by sounding alarms.
• Receives complaints and performs appropriate investigations as directed by management.
• Provides transportation service as directed.
• Investigates vehicle accidents as assigned.
• Issues visitor passes and temporary parking permits.
• Performs main entrance duty.
• Assists in quelling disturbances.
• Prepares written accident reports and other reports as required.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Coordinates recruiting, selecting, and training of security cadets.
• Participates in preparation and enforcement of the Centers safety and fire prevention program.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Participates in daily briefing covering assignments, proper dress, and procedures.
• Provides written and oral reports, briefings, or summaries to appropriate staff.
• Ensures all equipment is properly maintained.
• Provides vehicle checks to all entering and exiting traffic.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Follows CDSS plan and Code of Conduct system daily.
• Models, mentors, monitors appropriate Career Success Standards.
• Continuously helps students become more employable.
• Participation in PRH mandated staff training is mandatory. Failure to participate may result in disciplinary actions up to and including termination.
• Assists in maintaining student security and accountability, during training day and evening, by continuously walking through those areas where students are being trained, having lunch, participating in dorm activities, recreational activities, and monitors grounds over entire Center.
• Performs other duties as assigned.

Key Competencies

Performance Standards/Results

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others.

Organization of Work

• Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via development of professional skills and personal growth.

Professionalism

• Demonstrates professional interpersonal skills when interacting with others. Abides by Serrato Corporation's Healthy Workplace Environment Policy.
• Acts as a team player and builds professional relationships with coworkers to achieve goals.

Leadership & Management

• Ability to exceptionally manage and lead staff from diverse backgrounds.
• Committed to investing in and developing staff and positioning them to succeed.
• Mission-oriented and possesses a strategic vision.
• Motivates staff and provides coaching and/or feedback when needed.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, ans basic programs such as Adobe Acrobat.
• Strong knowledge of security procedures.
• High level of good judgement and observation skills.
• High level of leadership and management skills.

Experience

Three years security, law enforcement, military, or related experience. One-year supervisory experience. At least one year in a residential living setting and background in youth services programs preferred. Safety related training preferred.

Education

High School Diploma or equivalent required. Associates Degree preferred.

Certificates, Licenses, Registrations

Valid State Drivers License- Class C CDL.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Offered

• Paid Short Term / Long Term Disability and basic life insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401K & 401K Matching
• Tutiton Reimbursement
• Employee Assistance Counseling Service Program

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer
• Serrato Corporation conducts background checks and drug screens.