Position Overview:
We are seeking a dedicated Front Office Coordinator to join our team at our esteemed medical spa in Philadelphia. This role involves handling day-to-day responsibilities such as answering phones, managing correspondence, and checking in patients. Additional tasks include maintaining our aesthetic record system and managing office supply inventory. While experience as a receptionist or administrative assistant is preferred, the most important qualities are a professional appearance and a positive attitude. Our goal is to create a lasting positive impression on our guests, leading to an exceptional experience and high retention rate.

Responsibilities:

• Welcome patients and visitors with a warm and friendly attitude
• Answer phone calls, schedule appointments, and manage office and multiple provider schedules to maximize time and efficiency
• Provide accurate information about our services and aesthetic treatments
• Maintain patient records, ensuring the confidentiality and security of all sensitive information
• Coordinate with cross-functional staff to ensure smooth patient flow and efficient scheduling of consultations, treatments, and follow-up appointments
• Manage and organize patient files, ensuring they are up-to-date and easily accessible
• Accurately collect payments
• Provide support to other team members as needed, including assisting with administrative tasks and maintaining a clean and organized office
• Exhibit a professional appearance and dress in professional clinical attire

Qualifications:

• High school diploma or GED certificate
• Strong organizational and customer service skills
• Proficiency with common word processing and spreadsheet software
• Previous experience as an administrative support professional preferred
• Friendly, service-oriented personality

We look forward to welcoming a new team member who will contribute to our mission of delivering an outstanding guest experience. If you meet the qualifications and are ready to make a difference, we encourage you to apply.

Job Type: Part-time

Expected hours: 12 per week

Ability to Commute:

• Philadelphia, PA 19145 (Required)

Work Location: In person