Job Description:

Manages and coordinates activities of Parts Department staff – to include internal and external parts sales, transfers, inventory control, warehousing, shipping, and receiving, order processing and administrative functions. Ability to delicate daily functions of the parts department. 

Responsibilities: 

• Recommends and implements measures to enhance customer service and elevate performance of Parts Department
• Develops and maintains good working relationships with both internal and external customers, utilizes conflict resolution and problem-solving skills to resolve issues
• Maintains and reviews parts business practices and procedures, ensuring effective communication and flow within parts department
• Interacts with Inventory Control Manager to ensure proper parts sales coverage and inventory levels
• Promotes Parts revenue by ensuring local Parts activities focus on Corporate initiatives and market programs
• Routinely analyzes business flow and adjusts employee schedules to meet the business needs as required
• Reviews Parts Department Key Performance Indicators (KPI) and makes necessary adjustments to improve metrics
• Ensures Parts Department staff is adequately trained
• Promotes and adheres to all Safety regulations and policies
• Performs annual employee reviews
• Other duties as requested by management

Education/Experience/Skill:

• High School diploma or GED
• 3-5 years related experience
• Equivalent combination of education and experience
• Proficient computer skills
• Excellent interpersonal skills
• General knowledge of maintenance repair, parts department, sales, equipment ownership
• Equipment parts experience a plus

Above job responsibilities are intended to describe the general level of work performed by an individual in this position. Listed responsibilities are not intended to be construed as an exhaustive list of responsibilities, duties and skills required for this position.

Linder Turf and Tractor is a drug freeworkplace

Linder Turf and Tractor is an equal opportunity employer