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University of California System
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Operations Assistant (copy)
$78k-112k (estimate)
Full Time 1 Month Ago
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Likes Accounting is Hiring a Remote Operations Assistant (copy)

Job Location

    Davis, California

Job Description

    Would you describe yourself as an independent person who hates to be micromanaged?
    Are you a pretty serious person who likes to be left alone to get your work done?
    Do you thrive in chaos?
    Do you perform well when there’s lots to juggle?
If you found yourself nodding your head yes to those questions, then we want to meet you!
At Likes Accounting Company our passion is teaching small businesses how to know and understand their numbers, so that they can live more financially rewarding lives. We offer bookkeeping services, financial coaching and education to support our heroes - small business owners. We’re a fast-growing company with clients (our raving fans) from all over the US!
We’re specifically looking for a customer success manager who will roll up their sleeves and lead a team from inside the trenches. As a key member of our team, you will help craft the company's customer success strategies, build strong relationships with clients and collaborate with our leadership team internally to deliver consistently excellent customer experiences.
Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. They love building and following processes. And they have a passion for technology, an entrepreneurial spirit, and are curious about the clients we serve.
Objectives of this Role
    Manage and maintain the integrity of the in-house technology stack. Updating client files, maintaining team continuity, identifying points of integration improvements.
    Assist with client facing technology – onboarding, setup of some software, guiding the team to the resource for them to execute their role.
    Proposals – with guidance from the leadership team, prepare the initial proposals, manage the library of services
    Client Onboarding - once agreement has been reached, manage the in-house tech onboarding , client onboarding sessions, the team introductions
    Maintain and develop customer success strategies, processes and best practices, as well as client support content, with the help of the executive team
    Communicate effectively with both internal and external senior-level management to understand client needs, maximize retention and growth and communicate learnings
Daily and Monthly Responsibilities
    Serve as day-to-day contact, along with project manager, for our clients as part of the client services team, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
    Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
    Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time
    Collaborate, problem solve, and/or strategize upcoming client meetings with team members
    Prepare necessary communications for client meetings
Required Skills and Qualifications
    3-5 years of experience in communications, marketing, sales, account management, or customer success
    Strong verbal and written communication, strategic planning, and project management skills
    Analytical and process-oriented mindset
    Comfortable working across multiple clients and team members in a deadline-driven environment
    Active team player, self-starter, and multitasker who can quickly adjust priorities
Preferred Qualifications
    Previous self-employment experience
    Knowledge of Quickbooks Online
    Understanding of basic Payroll Processes
    Experience building processes
This is a REMOTE position.

Requirements

    Employment type: Part-time
    Work hours: 25 to 40 hours work
    Required education: None
    Required experience: Experienced

Job Summary

JOB TYPE

Full Time

SALARY

$78k-112k (estimate)

POST DATE

04/07/2023

EXPIRATION DATE

05/19/2024

WEBSITE

likesaccounting.com

HEADQUARTERS

Camp Point, IL

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The job skills required for Operations Assistant (copy) include Accounting, Written Communication, Leadership, Communicates Effectively, Bookkeeping, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Assistant (copy). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Assistant (copy). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Operations Assistant (copy) positions, which can be used as a reference in future career path planning. As an Operations Assistant (copy), it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Assistant (copy). You can explore the career advancement for an Operations Assistant (copy) below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Assistant job description and responsibilities

An Operations Assistant performs administrative, reconciliation and customer service duties.

01/17/2022: Binghamton, NY

An operations assistant may also be called upon to perform some secretarial work on occasion.

03/15/2022: Duluth, MN

Being a operations assistant monitors the productivity and budgetary performance of the operations department.

02/23/2022: Trenton, NJ

Operations assistant oversee operations while performing various supportive tasks of an organization.

01/30/2022: Boise, ID

Operations assistant may also help train employees and perform some bookkeeping duties.

01/19/2022: Denver, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Assistant jobs

A career as an operations assistant typically revolves around assisting the operations manager or director.

02/10/2022: Charleston, WV

Assistant operations managers oversee daily activities.

01/09/2022: Fargo, ND

Operations Assistant need to be detail-focused and highly organised.

01/01/2022: Los Angeles, CA

Communicate clearly with customers.

03/08/2022: Pocatello, ID

Have an office operations growth mindset.

03/07/2022: Amarillo, TX

Step 3: View the best colleges and universities for Operations Assistant.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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