104 Customer Service Manager Jobs in Greenville, NC
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Lighthouse Visuals is Hiring a Customer Service Manager Near Greenville, NC
Ready to be the smiling voice behind Lighthouse Visuals? We're on the hunt for a Customer Service Representative who's passionate about making clients happy.
In this role, you'll be the go-to guru for all things customer-related. From guiding clients through the booking process to ensuring their experience is top-notch, you'll be the beacon of support they need. If you thrive on building relationships, problem-solving, and spreading good vibes, come join our team and be part of something awesome!
Responsibilities:
Provide stellar customer service to clients via phone, email, and chat.
Assist clients with booking photography services, answering questions, and providing pricing details.
Coordinate with our photography team to schedule appointments.
Handle client inquiries and concerns with grace, resolving issues and escalating when needed.
Gather feedback from clients to continuously improve our services and exceed expectations.
Work closely with internal teams to streamline processes and enhance the overall customer experience.
Keep up-to-date on industry trends and company updates to provide accurate information to clients.
Assist with social media needs
Qualifications:
Previous experience in customer service or a related field preferred.
Excellent communication skills, both written and verbal, with a warm and engaging personality.
Strong problem-solving skills and the ability to remain calm under pressure.
Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
Familiarity with CRM software is a plus.
Passion for photography or the real estate industry is a bonus!
Job Type: Full-time
Pay: $45,000.00 per year
Experience level:
- 1 year
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$53k-68k (estimate)
04/27/2024
04/30/2024
lighthousevisuals.com
Greenville, NC
<25
Related Companies
The job skills required for Customer Service Manager include Customer Service, Problem Solving, Communication Skills, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
Similar Jobs
Popular Articles
