Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer’s expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.

Primary Duties and Responsibilities:

• Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
  • Communicate needs or concerns to the Coordinator or Department Manager
• Efficiently perform scheduled maintenance per customer contract
• Follow all scheduled maintenance procedures and policies as dictated by the company
• Accurately and neatly document each service call or installation and provide all necessary paperwork
  • Complete and submit paperwork and time cards in a timely fashion
• Follow all safety procedures of both Lift Power and the customer when working on a job site
  • Use appropriate PPE
  • Dispose of waste properly
  • Leave jobsites in orderly condition
• Follow current company policy including, but not limited to:
  • Proper work order, parts, time cards, and travel procedures

Other Duties:

• Maintain the company service vehicle in a clean, orderly, and hazard-free condition
• Secure and maintain service and parts inventory in the company vehicle
• Provide well-maintained personal tools required to effectively perform equipment service duties
• Attend all training meetings and seminars provided by the company
• Accept other duties and responsibilities as assigned by management
• Travel Required