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Call center associate
$37k-46k (estimate)
Full Time 4 Weeks Ago
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LifeWise Academy Support Center is Hiring a Call center associate Near Greensboro, NC

About Us

Decades ago, our nation systematically removed Bible education from the public school day. LifeWise Academy is bringing it back.

Under a little-known Supreme Court ruling, LifeWise empowers communities to provide Bible education for their public school students DURING SCHOOL HOURS.

Tens of thousands of public school students attend LifeWise Bible classes each week.

About You

You love Jesus. You love kids. You love to talk to people all over the country about sharing Jesus with kids.

As a Call Center Associate, you have excellent verbal communication skills and keen attention to detail in obtaining and recording information.

You are organized and capable of compartmentalizing tasks where necessary while employing best practices. As a results-driven and self-motivated individual, you are able to juggle multiple high-priority tasks at once.

Your colleagues know you can easily dive into the details to crank out tasks and small projects yourself.

At the end of the day, you do what it takes to get things done. But, most importantly, you know this isn't just your career.

It's a chance to do something meaningful. An opportunity to serve others. And a chance to make a life-changing impact on students with the Gospel.

About the Job

We are looking for a gospel-centered, results-driven, and detail-oriented Call Center Associate to join the LifeWise team.

This is a full-time position focused on connecting with individuals interested in launching new LifeWise Academy programs.

The position will operate remotely or out of our headquarters in Hilliard, Ohio (just outside of Columbus).

Responsibilities

  • Respond to incoming inquiries from community members nationwide
  • Make outbound calls to individuals who have engaged with the LifeWise website and encourage them to further engage with the ministry
  • Access current information about LifeWise interest in various communities while engaging in phone conversations
  • Record outcome of conversations in the LifeWise customer relationship management system
  • Connect potential leads with Regional Reps
  • Perform other administrative tasks as assigned

Qualifications

  • 2 years in a ministry or other high interpersonal skills based position (required)
  • 2 years of administrative assistant or clerical experience (preferred)
  • Experience working with ministry personnel, school administration and community leaders (preferred)
  • Bachelor's degree (preferred)
  • Experience and responsibility in sales and marketing (preferred)
  • Experience with using Salesforce (preferred)
  • Proficient computer skills, including Google Workspace
  • Strong verbal and written communication skills
  • Comfortable with routinely shifting demands
  • High degree of attention to detail

Salary and Benefits

  • From $40,000 per year
  • Medical, dental, and vision coverage for qualified employees
  • Retirement plan, including employer match
  • Unlimited PTO for qualified employees
  • Last updated : 2024-04-05

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

04/26/2024

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The job skills required for Call center associate include Call Center, Written Communication, Attention to Detail, Verbal Communication, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Associate job description and responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.

03/21/2022: Norwich, CT

Following call center “scripts” when handling different topics.

04/23/2022: Santa Ana, CA

Identifying customers’ needs, clarify information, research every issue and providing solutions .

03/20/2022: Gary, IN

Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.

03/31/2022: Altoona, PA

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

02/10/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Associate jobs

Provide outstanding customer service.

02/10/2022: Twin Falls, ID

Update customer information as required.

05/05/2022: Miami, FL

Maintain confidentiality of information.

05/03/2022: Baltimore, MD

Observe proper call center etiquette.

03/24/2022: Lafayette, LA

Process and log incoming calls into the CRM system.

04/10/2022: Gulfport, MS

Step 3: View the best colleges and universities for Call Center Associate.

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