1 ICRC Supervisor Job in Greenfield, MA

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ICRC Supervisor

LifePath, Inc.

Greenfield, MA | Full Time

$82k-107k (estimate)

5 Months Ago

ICRC Supervisor

LifePath, Inc. Greenfield, MA

$82k-107k (estimate)

Full Time | Ambulatory Healthcare Services 5 Months Ago

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LifePath, Inc. is Hiring an ICRC Supervisor Near Greenfield, MA

The Information and Caregiver Resource Center (ICRC) Supervisor carries a small caseload and oversees staff who are responsible for meeting with caregivers, consumers, and community members to provide information about services available to older adults, people with disabilities and caregivers. The Supervisor provides clinical and administrative oversight of staff working closely with the Director of the Information and Caregiver Resource Center (ICRC).

QUALIFICATIONS:

Bachelor's Degree and previous supervisory experience preferred or at least five years of experience working with older adults and people with disabilities with increasing responsibilities.
Must have: demonstrated oral and written communication skills; team building skills; precise record-keeping abilities; excellent time management skills & strong organizational skills. Computer proficiency and ability to train staff in use of prescribed software necessary.
Must have a valid driver's license and insured, reliable transportation.
Must be: available to work between the hours of 9:00 a.m. and 5:00 p.m.; available to travel to off-site meetings in and out of the service area; able to occasionally work outside of scheduled hours when position demands.
Download of company provided applications and use of personal cell phone and data required.

ESSENTIAL FUNCTIONS / DUTIES & RESPONSIBILITIES:

Provide appropriate support, supervision, evaluation, performance management, development and direction to assigned staff.
Cultivates and maintains positive, collaborative, effective relationships with direct reports, colleagues, peers, consumers and community partners.
Oversee operational procedures and compliance in accordance with LifePath protocols and EOEA regulations including but not limited to: Referral process, documentation standards, quality assurance, program data management and reporting.
Maintain up-to-date and comprehensive information of available resources for elders, caregivers and individuals with disabilities.
Provide consultation, training and access to community resource information to LifePath staff.
Attend and participate in trainings and meetings as required.
Assist the ICRC Program Director in overseeing the operations of the department.
Other related duties as assigned by immediate supervisor or member of the Senior Management Team.

SUPERVISION:

The ICRC Supervisor reports to the Information and Caregiver Resource Center Program Director.

Physical demands: Visual, speaking, auditory and mobile capacity necessary:

Capacity to see computer screen, read written material and drive a car.
Capacity to hear and speak on the telephone.
Capacity to communicate verbally with staff, consumers, caregivers, supervisors and managers and to make community presentations
Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
Capacity to drive in all weather for required off site responsibilities
Capacity to navigate uneven terrain in all weather for required off site responsibilities
Capacity to climb stairs
Ability to sit or stand for extended periods of time.
Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
Occasional bending, squatting, and twisting to perform work functions.
Occasional capacity to lift up to 25 pounds.

Mental demands:

Ability to understand and/or interpret complicated program instructions and laws.
Capacity to learn and use complicated computer software
Capacity to deal rationally and calmly with varying personalities
Capacity to work well in a fast paced, rapidly changing environment.

Environmental conditions:

Work is primarily indoor office work and with occasional traveling outdoors to make presentations, attend required trainings, or visit consumers in their homes.
Must be able to tolerate odors and pollutants including but not limited to smoke, air fresheners, pet dander, personal odors, etc. from a variety of in-home conditions.
Must be able to tolerate by-products of office machine operation.
Must be able to tolerate heat and cold of seasonal changes and indoor temperatures.

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