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Customer Service Representative/Call Center
LifeFone White Plains, NY
$41k-52k (estimate)
Full Time | Retail 4 Months Ago
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LifeFone is Hiring a Customer Service Representative/Call Center Near White Plains, NY

CUSTOMER SERVICE REPRESENTATIVES WANTED!

Are you someone who thrives in a dynamic office setting, excels at juggling multiple tasks, and has a knack for technology? If so, we invite you to join our Customer Care team. We'll provide comprehensive training to help you deliver exceptional customer service while enjoying the camaraderie of our collaborative team environment.

Location: White Plains, NY (NOT REMOTE, IN PERSON)

JOB REQUIREMENTS:

  • Complete training schedule, (4)weeks paid Monday thru Friday, 9:30 am to 4:30 pm
  • Responsibly commute to White Plains for weekday/weekend shifts
  • Must exhibit patience and empathy
  • Basic troubleshooting/technical skills
  • Preferably at least 2 years customer service experience
  • Proficiency in English - both spoken and written
  • Demonstrate a positive attitude and eagerness to learn
  • Proficiency in multitasking highly valued
  • Exceptional written and verbal communication skills
  • Strong inclination towards collaborative teamwork
  • Possession of a GED or high school diploma are required
  • Employees are required to work a 40-hour week, which include a Saturday or Sunday shift

Shift times: 9:00 am to 5:00 pm, 11:00 am to 7:00 pm, 2:00 pm to 10:00 pm

BENEFITS:

  • Paid Time Off (PTO), vacation, and sick time.
  • Health insurance (individual coverage with employer contribution).
  • 401(k) with employer match.

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • Call center
  • In-person

Application Question(s):

  • Can you work a weekend shift; either Saturday or Sunday
  • When are you available to start?

Experience:

  • Customer service: 2 years (Required)

Ability to Commute:

  • White Plains, NY 10607 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$41k-52k (estimate)

POST DATE

01/26/2024

EXPIRATION DATE

04/29/2024

WEBSITE

lifefone.com

HEADQUARTERS

WHITE PLAINS, NY

SIZE

50 - 100

FOUNDED

1976

TYPE

Private

CEO

JOHN C MAGGIO

REVENUE

$10M - $50M

INDUSTRY

Retail

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About LifeFone

LifeFone is a provider of medical alert systems for hospitals and healthcare sectors.

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