1 Call Taker Job in Fredericksburg, VA
Lifecare Medical Transports is Hiring a Call Taker Near Fredericksburg, VA
1170 International Parkway, VA 22406
Position: Call Taker
Location: Fredericksburg, VA
Shift: Part Time
- Call Takers could possibly advance to Full Time and dispatcher if spots become available
required and utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact
nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company
procedure.
- Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift.
- Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary always.
- Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required.
- Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
- Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required.
- Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre
- Obtains complete intake information from all callers and inputs information received into Computer Aided Dispatch system.
- Acts always in the best interests of high-quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher.
- Acts always with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene.
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Accepts responsibility for recertification as an EMD and for other required licenses and certifications as required by company, local, regional, and state policies, regulations, or laws.
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.
- Ensures security of buildings, vehicles, equipment, supplies, systems, and all other company property.
- Acts always with his/her personal safety in mind, as well as the safety of others.
- Always maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state, and federal regulations.
- Always maintains security and privacy of all confidential and proprietary company information in accordance with company policy.
- Reports to assigned shifts properly groomed and attired and on time unless the proper notification has been made. Remains on duty until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow.
- Assures all company goals, objectives and procedures are followed daily.
- Performs other duties as directed by management
- Must possess a high degree of personal integrity and responsibility.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work in a fast paced, hectic, high-pressure environment.
- Must have the ability to simultaneously manage multiple activities without error.
- Must have superior spatial orientation ability to be able to read and interpret maps.
- Must have good computer skills and be able to type at least 30 words per minute.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public
- Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders,
- Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
- Prefer previous or current certification as Emergency Medical Technician.
- CPR Certification (Can be obtained through LifeCare)
- FEMA ICS 100, 200, 700 & 800b Certifications (Can be obtained through LifeCare)
- Hazmat Certification (Can be obtained through LifeCare)
- TIMS Certification
- Valid Driver’s License with no negative points
- US citizen or legal alien
- Pass a criminal background check
Job Summary
Full Time
Accommodations
$37k-49k (estimate)
08/04/2023
05/18/2024
lilylaker.com
Charlottesville, VA
<25
Accommodations
Related Companies
The job skills required for Call Taker include Computer Systems, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Taker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Taker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Taker positions, which can be used as a reference in future career path planning. As a Call Taker, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Taker. You can explore the career advancement for a Call Taker below and select your interested title to get hiring information.
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