Summary

Position Summary: Under the direction and assistance of the AVP of Utilization and Case Management, the Utilization and Case Management Educator is responsible for the development of staff and systems to effectively operate a comprehensive Case Management and Utilization Management program. The Educator assesses the educational needs, plans, communicates, and designs education services that are appropriate to the hospital mission, regulatory and compliance requirements, and patient/family needs.

Essential Functions: 

Program development: Responsible for the coordination, development, and delivery of standardized staff education to support the Utilization and Case Management teams. Ensures systematic onboarding, monthly and annual competency training, tracking and program maintenance.

Stakeholder collaboration: Works collaboratively with internal and external stakeholders to develop and implement targeted educational strategies.

Materials development: Responsible for assisting in the development and deployment of tools, references, and education materials

Organizational Skill: Demonstrates strong organizational skills including program development, scheduling, and monitoring success of program; Demonstrates proficiency in developing and delivering instructional materials, tools and programs.

Policy Maintenance: Provides education of Case Management policies and procedures and compliance requirements

Competency Development: Responsible for and facilitates management of HealthStream and ACMA Compass and ACTS programs and course completions.

Requirements: 

• Seasoned professional knowledge; equivalent to a Master's degree; knowledge in more than one discipline
• MSN in Nursing Education
• 5-7 years related experience 
• Maryland Registered Nurse License 

Additional Information