44 customer service representative Jobs in oceanside, ca
Cal-Mil is Hiring a Junior Customer Service Representative Near Oceanside, CA
Job Description
We are seeking a Junior Customer Service Representative to join our team! You will be responsible for helping customers by providing order updates, tracking, and basic status requests. This role is an entry level role into our team with plenty of room for growth. You would be working under our Customer Service Manager.
Responsibilities:
- Handle customer inquiries, requests, and complaints
- Provide status updates on orders
- Provide basic product information to customers
- Issue return merchandise authorizations (RMAs)
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service or a related field is preferred but not mandatory
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficient with the Microsoft Suite of products (Outlook, Word, Excel, etc..)
Company Description
Job Summary
Full Time
$42k-53k (estimate)
04/26/2024
05/09/2024
calmil.com
OCEANSIDE, CA
100 - 200
1965
Private
JOHNNY CALLAHAN
$10M - $50M
Durable Manufacturing
Related Companies
The following is the career advancement route for Junior Customer Service Representative positions, which can be used as a reference in future career path planning. As a Junior Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Junior Customer Service Representative. You can explore the career advancement for a Junior Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Junior Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Junior Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Junior Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
05/22/2022: Gainesville, FL
They answer customers' questions and provide information about products and services over the phone, via email, or in live chat. They take orders and resolve complaints, arrange shipments, or process returns.
04/01/2022: Orlando, FL
Greet customers warmly and ascertain problem or reason for calling.
04/08/2022: Saint Paul, MN
Customer service representatives ensure to clear previous day’s route; they are responsible for the accuracy and completeness of all paperwork.
04/07/2022: Boca Raton, FL
Customer support managers supervise day-to-day operations of the customer support department and train new support reps.
05/03/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Junior Customer Service Representative jobs
A high school diploma is enough to get you started here.
05/30/2022: Bloomington, IN
Be as friendly as possible when talking to customers.
03/15/2022: Boulder, CO
Be enthusiastic and accomodating.
05/02/2022: Santa Rosa, CA
Customer service staff who smile exude this positivity.
04/22/2022: Hopkinsville, KY
Some customer service roles are the same but can have various titles.
04/14/2022: Rochester, NY
Step 3: View the best colleges and universities for Junior Customer Service Representative.
