The Liberty Company Insurance Brokers is seeking an experienced A Commercial Lines Account Manager to join our team. Ideal candidates will have excellent communication skills, and detail oriented. We offer a competitive salary, total rewards benefit package and award-winning culture. Please apply today! Conducting interviews. This is a remote role, we prefer someone that lives in the New Jersey area for occasional in-office activities.

Responsibilities:

• Communicate with producers to confirm or obtain data needed for quoting and servicing.
• Request loss runs and experience modification worksheets, order MVR’s, prepare ID Cards, prepare. and process binders of insurance, policies, endorsements, id cards, certificates of insurance, audits, and cancellations.
• Initiate, screen, and prepare endorsement requests.
• Handle certificate requests, verify coverage, endorsements.
• Order policies, process policy documents, change requests and confirmations utilizing the agency management system.
• Maintain suspense or follow-up system for correspondence/requests.
• Assist client with claim reporting and maintain electronic claim files.
• Develop and maintain strong working relationships with company representatives and underwriters.
• Expected to provide excellent customer service.
• Process incoming mail requests, responding promptly and appropriately and follow-up with clients, carriers, and producers to ensure timely responses.
• Provide support to producers and/or Senior Account Executives by handling carrier recommendations, correspondence, and underwriting notices.
• Process incoming mail requests, responding promptly and appropriately and follow-up with clients, carriers, and producers to ensure timely responses.

• Document all conversations with customers and/or insurers relative to exposures and coverages
• Assists or complete other tasks as directed by agency management.
• Set Priorities and manage workflows to ensure efficient, timely, and accurate processing of responsibilities.

Personal and Organizational Development:

• Set priorities and manage workflows to ensure efficient, timely, and accurate processing of transactions and other responsibilities.
• The Assistant Account Executive should be responsive to customer inquiries and requests, maintain customer relationships, and build customer loyalty.

Promoting Peace of Mind for All.

At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.

HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.

We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.