LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as Training Center Planning Analyst located in Huntsville, AL. This is an onsite position.

What we can offer you:

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach 

POSITION SUMMARY:

As a Training Center Planning Analyst, you will play a pivotal role in optimizing business plans, policies, and procedures to support the growth of our organization's training department. You'll conduct comprehensive data analysis and collaborate closely with management at all levels to identify strategic recommendations aimed at enhancing training operations and improving overall performance.

KEY RESPONSIBILITIES:

• Evaluate technicians' performances to support them in achieving required capability levels.
• Review and assess training materials, systems, trainees, and trainers to ensure effectiveness.
• Provide actionable insights and recommendations based on observed data to enhance training operations.
• Collaborate with HQ and trainers to deliver training materials and programs.
• Coordinate training schedules by liaising with other departments and ASCs (Authorized Service Centers).
• Maintain regular communication with teams to improve training operations and management, including training contents and materials.
• Support the organization's KPIs through research, analysis, and recommendation of improvement initiatives.
• Research and recommend processes to support the growth of the organization's training initiatives.
• Provide support to training academies nationally.
• Collaborate with other departments and HQ to facilitate key tasks and provide analytical data and support to management.

EDUCATION/EXPERIENCE:

• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 5 years' experience in data or business analysis preferred.
• Strong written and verbal communication skills.
• Proficient in time management, reporting, scheduling, and customer service process management.
• Ability to identify problems related to field issues and provide effective solutions.
• Experience in creating Google Dashboard, Tableau Software, or similar software.
• Advanced Microsoft Office experience (Outlook, Excel, PowerPoint, Word).

Preferred:

• Bilingual proficiency in Korean and English.

If you are a proactive and analytical individual with a passion for optimizing training operations and supporting organizational growth, we encourage you to apply. Please submit your resume and cover letter detailing your qualifications and how you can contribute to our team's success.

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

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