Job description

The Case Manager is responsible for coordinating all care and supporting all office processes for a caseload of clients. This includes scheduling, maintaining updated documents and insurance authorizations, ensuring proper utilization of services, and conducting follow ups to ensure quality of services. The successful candidate will join a small team in a professional and warm environment. This position has opportunity for growth as the company is rapidly expanding. 

Responsibilities and Duties:

· Obtain all necessary documentation from clients, ensure documentation is kept up to date

· Set up new clients on EMR system

· Ensure active insurance coverage

· Confirm schedules between clients and providers

· Schedule appointments on EMR system

· Manage client’s schedules, ensure Behavior Technicians are keeping to their regular schedules and not going over the authorized hours, manage cancellations and rescheduling

· Monitor appointments, and ensure providers are taking data and converting timesheets in a timely manner

· Monitor utilization of hours and alert billing department to any issues

· Monitor authorizations expiring

· Acts as liaison with parents RBTs and BCBAs to ensure satisfaction and quality of service

· Oversees and supports clients throughout services with Level Ahead

Qualifications/Requirements:

• Strong interpersonal and communication skills
• Technical skills, and comfortable with Microsoft Office
• Organized and detail oriented
• Minimum 2 years’ experience in case management, or as behavioral treatment therapist
• Bilingual in English/Spanish a plus
• Experience with Central Reach strongly preferred

Please submit resumes to: Hr@levelaheadaba.com

Level Ahead uses Applied Behavior Analysis (ABA) therapy to help children with autism spectrum disorder (ASD) learn and master social and behavioral skills. Behavior Technicians work 1:1 with children in the home and community setting, under the supervision of Licensed Behavior Analysts.

www.LevelAheadABA.com

Job Type: Full-time, Remote

Salary: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Holidays and Paid time off
• Vision insurance