How would you like to help others in a great work environment? In this customer facing role, you would be the face of Lenape Valley Foundation (LVF), setting the tone for everyone who calls and walks in the door. This is a full-time role working out of our Doylestown location. Hybrid schedule available. 

What You Offer: 

• High School Diploma Required or GED
• Computer Proficiency
• Ability to commute to the Doylestown office
• Excellent communications skills to clearly and accurately provide information over the phone about services
• Strong attention to detail
• Ability to perform the physical requirement of the job description, with or without accommodation
• LVF requires all Associates to be fully vaccinated upon hire. LVF will consider accommodations for medical and strongly held religious beliefs

What We Offer: 

• Paid training and development
• Growth potential within LVF
• Retirement Plan
• Potential for a Hybrid Schedule 
• Medical | Dental | Vision
  • Credit available for Medical opt-out
• Generous PTO Policy
  • 10 Vacation Days | 10 Sick Days | 4 Personal Days | 7 Paid Holidays
• Life Insurance
• Pet Insurance

What You’ll Do: 

• Greet all individuals with professionalism and respect
• Check individuals in for their appointments, verifying demographic information and coverage for their services
• Utilize reports to verify coverage for services scheduled to assure payment is received and make necessary changes
• Complete office tasks such as mail/fax
• Complete opening and closing procedures
• Provide information on community resources for external referrals
• Learn about and collaborate with all LVF departments to ensure that individuals are receiving the services they request; Understand the interplay between departments of LVF
• Respond to overflow calls from the call center

About Lenape Valley Foundation

Lenape Valley Foundation (LVF) is a premier, non-profit provider of essential human services since 1958. It is driven by its mission to partner with people encountering mental health, substance use, intellectual or developmental challenges as they pursue their personal aspirations and an enhanced quality of life. Evolving in response to community demand and the development of evidence-based treatment, LVF now offers more than 30 life-altering programs to residents of Bucks and Montgomery Counties.

Lenape Valley Foundation is fully committed to being an Equal Employment Opportunity Care Provider and Employer and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, religion, gender, marital status, age, sexual orientation, national origin, veteran status, physical or mental disability, or any other characteristic prohibited by federal, state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.