Are you someone who has a knack for details and a passion for helping others? If so, we would love to speak with you!

Leidos QTC Health Services is seeking a Provider Utilization Coordinator Sr. to support our Veteran Affairs Operations. 

Who is Leidos QTC Health Services?

Leidos QTC Health Services is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

This is a Remote position with Leidos QTC Health Services, must be with in the Central Standard Time Zone. 

What part would you play in this role?

As a Provider Utilization Coordinator Sr, you will support our Veteran Affairs operations and its providers by building and adjusting Independent Physician Affiliates (IPA’s) schedules to prevent gaps and overbooking in order to achieve Leidos QTC Health Service's operational goals of timeliness, quality, and customer-focused medical examinations.

In this rewarding role, you will:

• Schedule/Reschedule appointments.
• Build and manage IPA’s schedules to prevent gaps and over booking.
• Proactively communicate issues/concerns with IPA provider schedules to leadership team and other internal departments as necessary
• Communicate directly with providers and their office staff.
• Utilize electronic tools and workflows in order to manage schedules and resources.
• Participate in collaborative efforts with our provider recruitment and training teams to build our provider network.
• Complete additional assignments as designated by leadership team.

You must have:

• High School diploma, or equivalent (GED) or 2 years of experience in lieu

• 1 to 3 years of experience utilizing electronic tools and workflows in order to manage schedules and resources of IPAs.
• Exceptional customer service principles and practices to both internal and external customers

Preferred:

• Experience coordinating appointments for patients and medical practitioners.
• Proficiency in utilizing various computer applications (i.e. MS Office), EMRs and other scheduling software.
• Highly skilled in multi-tasking while managing multiple priorities.

Typical Day:

• Monday – Friday: 8:00 am – 5:00 pm (CST)

• Remote

Pay and Benefits:

Pay Range: $22.73 - $23.87 per hour.

*The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity:

Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Leidos QTC Health Services, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.