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GENERAL PURPOSE
The Technical Support Specialist II is an Audio-Visual support role. The Technical Support Specialist II is responsible for providingtechnicalinformation about the Company's products and resources to customersand sales team membersplacing inquiries via phone, e-mail, orother communication channels.This positionalsoperformsother functions and follow-up activities related to customer care, order entry and order management. Demonstrates an ability to operate independently and consistently execute the department's core responsibilities at a high level across2 or morebrands of Legrand | AV.
DUTIES AND ACCOUNTABILITIES
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required:
Minimum Education and Experience Required:
Special Job Requirements:
Preferred Qualifications:
WORKING CONDITIONS/PHYSICAL DEMANDS
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
Full Time
$60k-79k (estimate)
02/17/2024
08/11/2024
legrandav.com
Eden Prairie, MN
<25
The job skills required for Technical Support Specialist II include Technical Support, Customer Service, Written Communication, Commitment, Initiative, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist II positions, which can be used as a reference in future career path planning. As a Technical Support Specialist II, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist II. You can explore the career advancement for a Technical Support Specialist II below and select your interested title to get hiring information.