What you'll bring to the team

Qualifications & Experience

Education and Experience: High school diploma or general education degree (GED) is preferred. Customer service and guest interaction experience and proficiency is required. Experience and passion for entertaining children and families is required. Ability to train others effectively required. This position requires a fun, expert, outgoing approach in interacting with others and the ability to lead a team to do the same, with an ability to provide service on the highest possible level. Excellent communication and motivational skills are required. Must be able to work in a fast paced, multi-task environment. Able and willing to work occasionally on weekends, evenings, and holidays, as needed.

Work Environment: Depending on location, work may be performed inside or outside with varying temperatures and floor surfaces.

Benefits

Everyone Matters at Merlin:

At Merlin Entertainments, we welcome the world to our magical attractions and resorts every day, and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities, and thrive together. Because at Merlin, everyone matters! We're dedicated to building a workplace where everyone feels valued, regardless of age, race, gender, disability, or sexual orientation.

Join the Magic!

We're not just looking for a Shift Lead; we're looking for someone to join us in creating a workplace where magic happens every day. If you're ready to bring your positive attitude, leadership skills, and passion for creating joyful experiences, apply now!

Pay Range