Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with30 leading local brands across 16 states, and we are rapidly expanding our footprint. We create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management team. We are guided by our core values – winning together, performance over politics, and today not tomorrow. Legacy is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator. 

As GM New Market, you’ll manage launching a multi-million-dollar P&L for our existing Legendary business ARK Parent (Paul Bunyan Plumbing, Blue Ox Heating & Air and Lumberjack Electric). In this role you’ll oversee all departments needed to get the business off the ground while leveraging Ark Parent’s central resources and department leads. You will be responsible for the financial performance of the new region and will work to grow your business organically. You will leverage LSP’s value creation and GTM playbook as well as other local resources that enable the new market to reach its full potential. Your responsibilities will be launching the location, operational oversight of the new location, and maintaining a legendary and high-achieving culture.

Who we are: We are a Legendary team of home service experts who go the extra mile to ensure Legendary performance for your home’s plumbing, heating and air conditioning and electrical systems. From plumbing to HVAC to electrical, our dedicated team is here for whatever problem our customers have.

Key Responsibilities

• Oversee all local functions that exist in the new location while leveraging the central functions at HQ
• Execute the GTM playbook, iterating with learnings
• Collaborate closely with both LSP and Central HQ of Ark Parent on the correct balance of staffing in the new location and HQ
• Define KPIs and track the success of the GTM initiative
• Hold responsibility for P&L and balance sheet optimization of new location
• Identify, hire, develop and retain legendary talent across all organizational levels
• Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives
• Foster a legendary culture of continuous improvement, driving operational efficiency
• Champion a customer-centric approach and ensure legendary service delivery
• Adhere to and uphold compliance with applicable regulations, industry standards, and safety protocols per LSP and ARK Parent guidelines 

• 5 years proven experience in a leadership role, preferably within the home service industry or a “team of teams” environment (e.g., military, manufacturing, logistics, field services, etc.)
• Strong analytical skills with an ability to turn financial and operational data into actionable strategic insights
• Strong project management skills with the ability to lead cross-functional teams.
• Proven ability to get new initiatives off the ground
• Effective leader capable of building and leading a winning team
• Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders
• Proficiency in using technology and software systems to drive operational efficiencies.
• Knowledge of ServiceTitan, a plus.

• Competitive salary
• Full medical, dental, and vision packages, 401(k) 
• Access to our ongoing leadership training and development programs
• Growth opportunities

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.