Nationwide 24-hour alarm monitoring company in Greenville seeks responsible, mature individuals for dispatcher positions on the 3PM-11PM and 11PM-7AM shifts INCLUDING WEEKENDS. Must have excellent customer service skills, be computer literate, able to multi-task and work in a fast-paced environment. Must have reliable transportation. SPANISH SPEAKING A PLUS! ***PAY RATE STARTS AT $15.00 PER HOUR*** Paid time off and double time for holidays worked. Medical, dental, vision, life insurance, 401K and AFLAC benefits available after completion of probationary period for full-time employees.

Come join a fast-growing company and enjoy the rewards of helping people while establishing a promising career with unlimited growth.

TWO WEEKS OF TRAINING IS DONE MON-FRI 9AM-3PM.

Next training class begins Tuesday, 5/28/24.

Essential Tasks:

• Process emergency signals quickly, professionally and accurately in high stress situations.

• Data entry of new subscribers and updates and changes to existing subscribers.

• Process inbound Answering Service calls on behalf of Customers.

• Process inbound calls for Customers or Subscribers regarding emergency signal testing and signal or alarm history.

• Low level technical support to assist subscribers with silencing alarms, trouble history and common system issues.

• Process inbound calls from Authority agencies.

**Paid training for approximately two weeks before transition to regular shift.**

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• Greenville, SC 29607 (Required)

Work Location: In person