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The Code Gray Training & Adoption Coordinator is responsible for Legacy’s system-wide verbal and physical de-escalation training. Incumbents teach trauma-informed verbal de-escalation and physical skills that promote partnerships between patients and staff.
This role is responsible for developing and coordinating training materials for trauma-informed education and practices, program correspondence, logistics, and evaluations for instructor-led and online learning. As part of the Clinical Practice Support team, this position partners with other subject matter experts to create effective and engaging learning experiences that support Legacy’s goal to become the safest place to receive and deliver care.
Teaches trauma-informed care with techniques for supporting a traumatized person with effective and early staff response.
Develops course content including a combination of lecture, verbal skills practice, and physical skills practice, so that staff can successfully assess, and intervene with a potentially escalated person in a safe way to prevent or reverse escalation.
Works closely with Violence in the Workplace (VIW) Prevention Program staff and security team during curriculum development and design process to create experiences and materials in alignment with shared organizational goals.
Maintains proficiency in training employees to learn how to recognize and de-escalate aggressive behavior, through professional development and continuing education.
Serves as an expert resource for all elements of the training including, but not limited to:
Uses program evaluation data to measure and improve training efficacy and employee retention of course content and covered skills.
May represent the program on appropriate internal committees as directed.
Education:
Associate's Degree in related field required. Equivalent experience in behavioral health or security roles can be substituted for the education requirement. Bachelor's degree preferred.
Completion of a formal de-escalation and/or conflict management course required.
Experience:
Four years of experience in behavioral health or a behavioral health setting with experience de-escalating potentially violent situations and/or managing conflict required. Clinical experience highly preferred. Inpatient hospital experience preferred.
Two years trainer/instructor experience preferred.
Completion of a de-escalation and/or conflict management trainer certification program preferred.
Full Time
Ambulatory Healthcare Services
$74k-93k (estimate)
04/21/2024
04/20/2025
legacyhealth.org
PORTLAND, OR
7,500 - 15,000
1989
MARY ANN WATSON
$1B - $3B
Ambulatory Healthcare Services
OUR LEGACY IS YOURS At Legacy Health, our legacy is all about doing what's right for our employees, our patients, our communities and our world. That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve. But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to ...create a legacy that truly lives on. We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply. Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/ Equal Opportunity Employer/Vet/Disabled (Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
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