Qualifications1-2 years of previous medical office/medical customer service experience required. Understanding of the differences of Medicare, Medicaid, Commercial, MyCare, and other managed care plansKnowledge of ICD-10 and CPT CodesResponsibilitiesTranslate patient information and into alphanumeric medical code as neededHandle information about patient treatment, diagnosis, and related procedures to ensure proper codingEnter a high volume of charges weekly to be submitted to various insurances providersReview denied accounts for coding and diagnosis issuesNavigate through various insurance rules and regulations to reduce A/R days. Provide successful follow-up efforts for A/R, including the appeals process for denied claims.Be able understand and follow up on inquiries from patients regarding questions on billing statementsManual and electronic cash posting of both insurance and patient paymentsFollow all regulations and guidelines set by Medicare, state programs, and HMO/PPOEnjoy a benefits package that includes a company-matched 401k, multiple insurance options, paid PTO, career paths with tuition reimbursement, company-led training and certification classes and more! Whether you are looking for professional growth opportunities or a stable career where you can develop meaningful relationships, you will find that with us.Why Legacy Health Services?Our goal is to treat everyone like family- with compassion, respect, and kindness. Legacy Health Services is a family owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit www.lhshealth.comWe are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.