19 Customer support agent Jobs in Long Beach, CA
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LC EXCUSIVE is Hiring a Customer support agent Near Long Beach, CA
We are looking for a dedicated and outgoing individual to join our team as a Virtual Customer Support Agent. In this work-from-home opportunity, you will play a crucial role in planning and booking exceptional sports trips for leisure clients across various global destinations.
If you're passionate about providing excellent customer service and have a knack for helping others with their travel plans, this position is perfect for you.
As a Virtual Customer Support Agent, you'll guide clients through the research and booking process, ensuring they have memorable and well-organized experiences.
Key Responsibilities : Collaborate with clients to understand their travel preferences and requirements, offering expert advice on suitable destinations, transportation options, travel dates, costs, and accommodations.
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Utilize effective communication and sales techniques to present clients with appealing travel packages, including event tickets, hotel stays, airline reservations, and car rentals.
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information. Qualifications : Minimum age requirement : 18 years old Authorization to work within the United States Strong communication skills with a customer-centric approach (a background in sales is a plus) Access to a smartphone with internet connectivity;
laptop recommended but not mandatory While previous experience in customer service or hospitality is advantageous, it is not a strict requirement Location and Work Environment : This is a remote position, allowing you to work from the comfort of your own home.
You'll be part of a dynamic team that values collaboration and excellence in customer service. Your role as a Virtual Customer Support Agent will involve interacting with clients via digital communication channels, so a reliable internet connection and a quiet, professional workspace are essential.
Generous commissions and incredible business opportunity! Application Instructions : If you're excited about helping clients create unforgettable experiences and meet the qualifications outlined above, we encourage you to apply.
Last updated : 2024-05-20
Job Summary
Full Time
$47k-60k (estimate)
05/22/2024
05/27/2024
The job skills required for Customer support agent include Customer Service, Customer Support, Communication Skills, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support agent positions, which can be used as a reference in future career path planning. As a Customer support agent, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support agent. You can explore the career advancement for a Customer support agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Agent job description and responsibilities
For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
01/29/2022: Port Arthur, TX
A Customer Support Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
01/24/2022: Charleston, WV
Ensured superior customer service experience by addressing customer concerns, demonstrating empathy and resolving problems within a reasonable time frame.
01/19/2022: Anaheim, CA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
01/17/2022: Helena, MT
Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution.
02/06/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
03/13/2022: Reno, NV
Agents need to be trained for a wide range of customer service soft skills.
01/21/2022: Baltimore, MD
According to numerous studies, today’s consumers expect customer service to be more proactive and personalized.
03/07/2022: Bakersfield, CA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/26/2022: Dothan, AL
Second line support agents must remain calm and be completely understanding with each customer.
02/01/2022: Hialeah, FL
Step 3: View the best colleges and universities for Customer Support Agent.
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