10 Customer Support Associate Jobs in Long Beach, CA
Mela Group is Hiring a Customer Support Associate Near Long Beach, CA
We combine divergent skill sets and services to create integrated brand awareness campaigns and assist eligible customers with an enrollment process to gain access to essential telecommunication tools. We know the importance of connecting brands with their audience, which is why we utilize our expertise and knowledge to help our clients plan and enter into new and existing markets. The main objective of this position is to provide customers with the necessary communication tools and establish long-lasting trust and customer satisfaction to inevitably create a strong, positive impact in the community.
Customer Support Associate Job Responsibilities:
- Communicate innovative ideas and solutions to drive revenue through increased customer engagement
- Conduct market and territory research to better understand customers and extend company outreach
- Excellent negotiation and closing techniques to secure new business
- Work efficiently alone and with a team to meet individual and company-wide sales quotas
- Act as the initial point of contact and face of the company when engaging with consumers to discuss current products and services
- Monitor and track campaign success from beginning stages of development to execution
- Represent our client and brand with professionalism and integrity consistently
- Bachelor's degree, Associates degree, or a degree in progress preferred, but not required
- One year of client-facing, customer service experience would be an asset in this role
- Exceptional communication skills, written and verbal
- The ability to troubleshoot and problem solve efficiently
- Unwavering professional demeanor and the ability to adapt to various markets and situations
- Free baseball and football tickets from our clients
- Full Medical Benefits
- Bi-yearly promotions
- Life Insurance
- Dental Insurance
- Life Insurance
Job Summary
Full Time
$52k-68k (estimate)
05/02/2024
05/15/2024
moscowchamber.com
MOSCOW, ID
25 - 50
Private
JOHN FLETCHER
$5M - $10M
Restaurants & Catering Services
Related Companies
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
01/11/2022: Chattanooga, TN
Route and direct customer requests to appropriate personnel.
01/03/2022: Allentown, PA
Work within various teams to ensure outstanding customer service.
03/12/2022: Atlantic City, NJ
Support agents can find out which tickets need their attention the most by creating customized ticket views.
02/26/2022: Alexandria, LA
Develop professional relationships with ongoing customers through excellent customer service.
02/25/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
03/10/2022: Boca Raton, FL
Listen attentively and actively.
02/25/2022: Charleston, WV
Take ownership and responsibility.
01/18/2022: Utica, NY
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/25/2022: Springfield, MO
Maintain broad knowledge of customer products and services.
01/13/2022: New London, CT
Step 3: View the best colleges and universities for Customer Support Associate.
