At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

This leadership role will be responsible for daily operations of the Café. You will supervise kitchen staff and maintain overall responsibility for developing and implementing culinary solutions to meet customer needs. Coordinates and leads culinary operations to meet production, presentation, and safety and sanitation standards. Ensure service standards are met and surpassed by crafting an enjoyable experience for your customers with timely service.

Responsibilities

Leadership - Ensure consistent standards and techniques are applied to the preparation and presentation of food items. Lead, mentor, engage and develop teams to improve their contributions, including recruiting, assessing, training, coaching, and managing performance. Coach employees by creating shared understanding about what and how to achieve goals. Complete and maintain all staff records including training records and performance data. Reward and recognize employees. Ensure safety and sanitation standards in all operations.

Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Collaborate with all levels of organization. Anticipate and identify client needs and effectively communicate operational progress.

Financial Performance - Responsible for managing budget, delivering food, labor, and operational targets.

Compliance - Maintain a safe and healthy environment for clients, customers, and employees. Ensure cleanliness and high sanitation standards are maintained at all times. Ensure proper handling of all food products and equipment is maintained. Follow all applicable policies, rules, and regulations, including those relating to safety, health, wages, and hours. Maintain acceptable sanitation and food safety behaviors to ensure compliance with OSHA and FDA rules and regulations.

Innovation- Maintain a solid understanding of culinary trends and use them where appropriate. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Communicate on-site consumer and local competitor insights.