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Job Title: Call by Call (CBC) Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
LOCATION: Mission, KS
SUPERVISES: This position supervises field staff
The Role
Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time. This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.
Responsibilities
Competencies for Success
Decision Making
This position requires that the incumbent work closely with his/her supervisor on all non-routine questions, concerns or processes.
Physical/Mental Requirements:
The physical/mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full Time
Consumer Services
$37k-47k (estimate)
02/08/2024
06/02/2024
leannearmstrong.com
LEEDS
100 - 200
2015
VINCENT JOHN HODDER
$5M - $10M
Consumer Services