Overview:
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have experience in a medical or dental office setting and possess excellent communication skills, we encourage you to apply.

Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage the front desk
- Verify patient information and update records in the electronic medical/dental system (e.g., Eaglesoft, eClinicalWorks)
- Assist with medical or dental billing and insurance claims processing
- Maintain cleanliness and organization of the reception area
- Coordinate patient referrals and follow-up appointments
- Handle patient inquiries, provide information, and address concerns
- Collaborate with the healthcare team to ensure efficient patient flow
- Manage medical records, including filing, scanning, and retrieval
- Perform other administrative tasks as assigned

Experience:
- Previous experience as a Medical Receptionist, Dental Receptionist, or Front Desk Receptionist in a healthcare setting is highly preferred
- Proficient in using electronic medical/dental record systems (e.g., Eaglesoft, eClinicalWorks)
- Familiarity with medical terminology and procedures is an asset
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational abilities

We offer competitive compensation based on experience.

Note: Please do not include any contact information such as email or phone number in your response.

Job Types: Full-time, Part-time, Contract

Pay: $15.28 - $24.42 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Home Health

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Chicago, IL 60657: Relocate before starting work (Required)

Work Location: In person