The Supervisor supports theOperations Manager with a complete oversight of daily operations of the parkingoperations, provides leadership and direction for the Ambassadors in the mostefficient and effective manner possible, while maintaining the company'sexpected high quality standards.

The Supervisor will addresscustomer service needs, perform safety inspections and lead employees.

• Oversee the parking operations under the supervision of the Operations Managerto ensure 24/7 professional parking management.
• Maintain positive customer relationships.
• Assist in issuing NPVs when necessary.
• Handle complaints from both patrons and contract workers.
• Monitorthe team's performance and make corrections as required.
• Understand, implement, and deliver all requirements that are outlined withinthe contractual agreement between LAZ Parking and the client.
• Build our "Never Ever Give Up" culture.
• Ensure compliance with loss prevention, claim reporting, quality assurance,labor laws and standard operating procedures.
• Assist the Operations Manager in completing projects that may arise from theoperation of the location.
• Additional responsibilities of supervisors include such activities asmentoring, coaching, motivating your staff; individually and as a group;understanding and supporting diversity; and establishing an effective team.
• Additional related duties asassigned.

• Drivers license required
• Must have had a clean driving record for 2 years
• Prior supervisor experience

• Supervisory experience is preferred.
• Excellent customer service abilities.
• Ability to work flexible hours and days, including weekends, late hours andholidays
• Ability to seek improvement and create an environment of idea sharing andcreative problem solving.
• Strong customer service skills and abilities.
• Ability to encourage open expression of ideas and opinions.
• Excellent team building andinterpersonal skills.
• Ability to work independently and multi-task, have initiative.
• Ability to communicate professionally and effectively with all levels of theorganization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense ofurgency and timeliness.

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squatand lift frequently throughout a shift.

The physical demands describedhere are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.