62 Food Services Specialist (Texas Medical Center) Jobs in Houston, TX
Houston Methodist is Hiring a Food Services Specialist (Texas Medical Center) Near Houston, TX
At Houston Methodist, the Food Service Specialist position is responsible for assisting management in developing as well as implementing process improvements for increasing patient and customer satisfaction, actively participating in the department's quality/ performance improvement programs. In the absence of the Supervisor/Team Leader, this position must possess the appropriate job knowledge and skill to follow through as well as correct problems with the customer (patients, staff, and visitors). This position is assigned to work in food service department areas and perform and/or direct duties such as: assisting in tray assembly, simple food preparation, serving customers, replenishing stations, cash handling and transporting food carts in a timely manner. The Food Service Specialist position completes approved number of required customer service and/or diet knowledge in-services, communicates with peers and management regarding identified hazards in the workplace, following all departmental policies and procedures and complying with relevant local Food Ordinances.
- Holds accountability for operation in the absence of the Manager or Team Leader. Assists in projects, training, and orientation of new employees. Participates in departmental safety programs and compliance with all regulatory agencies. Communicates clearly and professionally to promote both work efforts and problem resolution.
- Provides weekly inspection reports, violations, and corrections to the Manager.
- Promotes, develops, and sustains teamwork. Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
- Determines food orders and orders food via telephone and computer based systems (ex. CBORD) to meet the needs of the patient menu and production schedule. Oversees the final tray assembly for patients on assigned units for accuracy, proper temperature, and appearance.
- Verifies compliance with diet orders and FNS nourishment lists, notifies supervisor for approval of any nourishments outside of guidelines. Able to make simple diet modifications to conform to new orders while assembling trays for patients.
- Maintains established stock levels for perishable and non-perishable items stored within the unit, based on par levels and inventory. Maintains daily pars of food items in the café and rotates products properly.
- Resolves promptly any issues, which may occur with any of the patient dining services programs and refers complaints to the appropriate departmental staff member for investigation and follow up. Recommends improvements of department score for patient satisfaction, through peer-to-peer accountability to service standards.
- Leads and controls the flow of tray delivery to meet the 45-minute time standard and ensures traditional service meal delivery schedule is adhered to. Ensures food trucks leave the kitchen according to schedule.
- Maintains log documenting times of deliveries and quality control measures. Performs weekly inventory, along with assistant. Inventories and keeps supplies at pre-established amounts to reduce waste and stay within budget.
- Checks daily menu for accuracy. Prepares and stocks beverages, cold and hot food items. Prepares and assembles nourishments for patients from computer printouts according to diet orders.
- Checks temperatures of food items and ensures that all food is served at the proper temperature. Checks the quality of set up items, trays, China dishes and glassware. Removes damaged items. Assists and directs employees in proper food handling and portioning. Knows prices of all food items and operates cash register when needed.
- Ensures that unit is maintained in a clean and sanitary condition, by performing daily sanitation inspections. Takes appropriate follow up action to ensure that the workload is processed and identified discrepancies are resolved within established time frames.
- Performs money handling duties, deposits, charge, and cashier checkouts. Performs food inventories and ordering. Monitors storage levels of food, paper, and other supplies.
- Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
- Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years of customer service experience, with one year lead/supervisory experience in a high traffic, people-facing, service-oriented environment, with an emphasis on complaint resolution; may consider HM employee with two years in HM food service and one year demonstrating progressive, informal leadership experience
Job Summary
Full Time
Ambulatory Healthcare Services
$28k-36k (estimate)
02/26/2024
06/13/2024
houstonmethodist.org
CYPRESS, TX
7,500 - 15,000
2010
GABRIELA NICOLA
$5B - $10B
Ambulatory Healthcare Services
Related Companies
The job skills required for Food Services Specialist (Texas Medical Center) include Food Service, Customer Service, Leadership, Food Handling, Food Preparation, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Food Services Specialist (Texas Medical Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Food Services Specialist (Texas Medical Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Food Services Specialist (Texas Medical Center) positions, which can be used as a reference in future career path planning. As a Food Services Specialist (Texas Medical Center), it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Food Services Specialist (Texas Medical Center). You can explore the career advancement for a Food Services Specialist (Texas Medical Center) below and select your interested title to get hiring information.
